Estimated Arrival: Between and . (To All Contiguous States)
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Reclaim the charm and warmth of your old unused fireplace, with this elegant and functional electric insert. Offering meticulously handcrafted LED inner glow logs along with gently glowing embers that mimic the real thing. Specifically designed to easily fit into many existing wood fireplace opening, this sophisticated electric insert brings new life to any room without the dangers of open flames, wood or propane.
H 19 5⁄8 in x W 23 3⁄16 in x D 10 13⁄16 in
H 49.8 cm x W 58.9 cm x D 27.5 cm
The Safe Choice
With no flame heat or emission, our fireplaces inserts are the safe choice for your home.
Enjoy the ambiance of the flame with or without the heater for year-round comfort and enjoyment.
LED inner glow logs
Patented LED inner glow logs and pulsating ember technology allow the logs and embers to glow in concert creating an unmatched realistic fireplace experience.
The green alternative. No harmful particulates or emissions and 100% efficient.
Expandable Trim Kit
DFI23TRIMX - expandable trim kit includes trim, spark screen & hardware, sold separately
Dimensions of the Fireplace Opening that the Trim can Cover
MIN fireplace opening: 24.6" W x 19.5" H
MAX fireplace opening: 43" W x 28.5" H
Trim frame width - 3.9"
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Our Dimplex Deluxe Electric Fireplace insert was delivered on a skid and very well protected. Once unwrapped, all that needed to be done was to center it in the fireplace and plug it in. The remote is simple to operate. Our room is a little larger than 400 square feet with a cathedral ceiling and even on the low setting, it can take the chill off. I have no idea how the “flames” are generated but they are very realistic. We are very satisfied with the unit. John B.
We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.
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As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt.If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, andrefuse delivery.Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us email@example.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
Same-Day Order Processing
No Restocking Fees
Financing Options Available
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