Estimated Arrival: Between and . (To All Contiguous States)
✔ Same-Day Order Processing
✔ Free Returns
✔ No Restocking Fees
✔ Financing Options Available
Text or call 888-992-1556, start live chat, or email firstname.lastname@example.org with any questions. Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week.
The company's foundation was built on a safety pilot valve, millivolt valve, remote control gas fire pit kits/repair parts, and various other components for the hearth industry. We then diversified our thinking by introducing the Outdoor Fire Products line in 2003 with the manufacturing of fire rings. Today, this business segment has grown to include high-end electronic ignition fire pits, push-button ignition fire pits, TK Torches, portable fire pits, copper water bowls, outdoor fireplace accessories, fire and water features, and a selection of stainless steel components second to none.
HPC Fire Inspired™ also designs custom fire features and their control systems of any shape or size for residential or commercial applications. These range from 2 feet to 30 feet wide, from 50 thousand to 3 million Btu fire features found at large venues throughout the country including casinos, resorts, and restaurants.
An HPC Original – this stainless steel, spun bowl design was launched in 2004… and today is still our most popular pan style.
With elegant fire pit designs, unlimited control, and styling options, and innovative technology, we deliver unrivaled customization and ease of use.
HPC’s Electronic Ignition (EI) High-Low fire pits come with a built-in antenna for a reliable connection to Apple® and Android™ phones via our free Bluetooth app, enabling easy fire pit control from as far away as 20 feet.
Built To Last
With strong stainless steel construction, our products provide higher heat tolerance and are safer, last longer, and perform better than brass burner fire pits.
Safe Fire Pits
We combine the most CSA certifications in the industry with NFI-certified technicians to deliver the safest and most dependable fire features.
Safety is one of the core values at HPC. The warmth, comfort, and fellowship that comes with an HPC Fire Pit would be meaningless if our products weren’t designed, built, and sold with our customers’ safety in mind.
Here at HPC, we substantiate our commitment to safety with over 400 CSA Certified products, features, and manufacturing practices. We make certain that the technology that goes into our products represents the cutting edge of safety in design. We also recognize that safety is a responsibility of the operator as well as the manufacturer, so we make certain the Installation and Operation Instructions are informative and clear.
How It Works
Start-Up: This is done by the use of a wall switch or remote control. When the ON command is received, the system completes initial safety checks then starts the flow of pilot gas. After 5 seconds the hot surface igniter glows igniting the pilot flame. When the system confirms the pilot flame is present, the main burner gas will flow ignited by the pilot flame.
Operation: While enjoying the ambiance of your fire pit, the system is at work monitoring flame status, internal temperatures/voltages, and other safety parameters. If flame loss does occur, the system will turn off all gas flow, and then restart by automatically commencing the Start sequence.
On/Off Models: Includes the convenience and safety features- optional remote control available.
Bluetooth High / Low Flame Control Models: This option includes a smart remote and App via smart device control with 2-way communication with the fire pit. Remote allows flame height control while receiving information from the fire pit to advise the user of fire pit status (flashing LED).
Shut Down: To turn OFF the fire pit simply use a wall switch, remote control, or whole house system.
|Model||24SSEI-TRGH / 24SSEI-TRGH-HI/LO|
|Dimensions||L-24" x W-7.9" x D- 2.5"|
|Burner Type||24” T-Burner Standard / Torpedo|
|Gas Type||Natural Gas / Liquid Propane|
|Power Options||120VAC / 24VAC|
|Ignition Style||Electronic Ignition On-Off / Hi-Lo (Bluetooth App)|
Fire Glass ( 20lbs )
|Certification||CSA Certified in US & Canada to ANSI Z21.97-2017 / CSA 2.41-2014 requirements. (This new EI system already meets upcoming 2020 ANSI requirements).|
|Warranty||Lifetime warranty on burners|
*IMPORTANT:24VAC Models Require HPC/SEBCO 24VAC, 100W Power Supply
POWER SUPPLIES - FOR 24VAC & 12VAC MODELS
Input Primary - 120VAC, 60/50Hz, 1A max Output Secondary - 24VAC & 12VAC, 60/50Hz, 4A
120 VAC Outdoor On/Off Remote Control
Stainless Steel Rotary Timer
Rotary Timer with NEMA Box
Commercial Emergency Stop
Outdoor Fire Logs
Lava Rock / Rolled Lava Stone / Ceramic River Rock
Warning: This product can expose you to Chromium, which is known in the state of California to cause cancer, congenital disabilities, or other reproductive harm. For more information, see CA Prop 65 Warning
We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.
To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.
Our 110% Price Guarantee has some limitations:
There may be brands excluded from that offer. Please contact us for further information.
As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at email@example.com
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt.If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, andrefuse delivery.Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us firstname.lastname@example.org before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
Same-Day Order Processing
No Restocking Fees
Financing Options Available
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