Real Fyre

SPK-26

Real Fyre Low Profile Safety Pilot Kit with Removable Knob Handle

1 review
Fuel Type: Natural Gas


Estimated Arrival: Between and . (To All Contiguous States)


✔ Same-Day Order Processing
✔ Free Returns
✔ No Restocking Fees
✔ Financing Options Available

Text or call 888-992-1556, start live chat, or email support@usfireplacestore.com with any questions. Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week.

Low profile system. Manual valve control. Heatshield included. Nat or LP gas.

 

SIZE AND BTU INFORMATION

 

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4.0 Based on 1 Reviews
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Filter Reviews:
    02/14/2021
    Love the product

    Love the product we received from US Fireplace Store and it arrived in good shape. However, the communication with the company was spotty at best in regards to timing of the shipment and when to expect the product. We were initially told that we would have the logs and burner in 2-3 weeks which then turned into "you will have in in 4-6 weeks." At the 4 week time point we were told it would likely take another 8 weeks to get the shipment. A week later one part of our shipment arrived without notice and a week after that the second part of our shipment arrived. No word from the company and that it was coming. The good part is that it did arrive safely, but a bit concerned that the company and their distributor did not appear to have much communication flow going on between them. Have had the logs for a month now and all is working great. So would recommend them to get future products but be aware of communication issues. The folks at the company responded fairly rapidly to emails (offering to give a refund for the delay) but it seems they didn't really know what was in their distributors warehouse to be able to give accurate updates. Definitely happy with the product we purchased.

    CH
    Charles H.
    US

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