About Us

 

Experience, Expertise, and Excellence

US Fireplace Store strives for excellence through our experience and expertise in all things fireplace. Our team believes that there’s a fireplace designed for every home and office, regardless of size. 

After our initial success of providing fireplaces to home and business owners, we expanded our products to a wide variety of outdoor cooking and entertainment needs on the US Fireplace Store website and on our Grill Collection site.

We now offer the best selections of Electric Fireplaces, Gas Fireplaces, Wood-Burning Fireplaces, Fire Pits, Gas Logs, Stoves, Heaters, Mantels at the lowest prices. 

We’re an Authorized Retailer of trusted outdoor living brands and we only work with companies we have confidence in to ensure our customers are getting the best possible experience. 

US Fireplace Store is based in Sheridan, Wyoming and we distribute nationwide via FedEx, UPS, and freight.

Why Choose Us?

Customer Care Is A Top Priority 

Our Customer Care system ensures you get the service you deserve before, during, and after purchase. 

  • We respond within seconds on live chat and phone 
  • We reply to e-mails within a few hours
  • We have the best hours of operations  - 8:00 AM - 11:59 PM EST, 7 days a week
  • We don’t charge restocking fees
  • FREE shipping with purchases above $200

We go the extra mile in keeping our customers happy. Not sure of what to get? Our team of experts is more than happy to give you suggestions, payment plan options, and discounts on our best-sellers!

Up-To-Date With Industry Trends

We regularly update our catalog with the latest units to keep you in the loop with the best of the industry. 

US Fireplace has a dedicated research team on the lookout for the newest outdoor living technologies on Electric Fireplaces, Gas Fireplaces, Wood-Burning Fireplaces, Fire Pits, Gas Logs, Stoves, Heaters, Mantels.

After testing and taking a closer look at these new products, we give you an honest review on how it impacts user experience and if it’s worth taking home.

Honesty Is Our Best Policy 

We write honest feedback on the products we sell. Our team takes the time to inspect, compare, and review products from different brands for customer transparency. 

Our helpful guides show you how to choose specific units for a wide array of settings, situations, and intentions. 

We show the pros, cons, and highlights of each product, giving you an in-depth look to help you with your buying decision. 

Driven By Passion 

We’re a team of experienced and passionate individuals who aim to achieve unmatched salesmanship in the hearth & outdoor living industry. 

We take pride in providing superior customer service to our shoppers. Our team shares the same mission of delivering the best shopping experience possible through our expertise and our vision for excellence.

Do you need our assistance? Contact ushere.

 

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