Estimated Arrival: Between and . (To All Contiguous States)
✔ Same-Day Order Processing
✔ Free Returns
✔ No Restocking Fees
✔ Financing Options Available
Text or call 888-992-1556, start live chat, or email email@example.com with any questions. Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week.
Real Fyre White Birch Log Set is available in 18", 24", and 30" sizes.
These hand-painted originals, modeled from real-world samples, add a touch of elegance to your home. The quality and design of the Real-Fyre Designer Series capture the realism, texture and subtle nuance of nature’s handiwork.
Real Fyre traditional gas logs are handcrafted and hand-painted to be incredibly realistic, and equally beautiful with or without a fire burning.
The bold look of the Real Fyre White Birch Vented Gas Log Set will transform your fireplace. The high definition bark and natural colors create an authentic wood look, combined with the dancing flames it will seem as if you have a real wood burning.
For more than 65 years Real Fyre has been creating the most beautiful gas fire products you can buy. We build gas fire logs so authentic looking, they’re equally beautiful with or without a fire burning. And for those seeking a more contemporary look, Real Fyre also offers a wide range of stunning glass and stone designs.
Nothing compares to sharing the warmth and beauty of a fire. Now you can enjoy all that with none of the hauling, soot, and ashes. That’s what a fire is meant to be.
G4 VENTED BURNER FEATURES
With dancing flames and a glowing ember bed, the G4 & GX4 are compatible with most Real Fyre® Log Styles & controls and are listed for use with Natural and Propane gas. The GX4 features a heavy-duty grate. Burners for see-thru, peninsula and island fireplaces are also available.
Versatile burner with high BTU capacity and sizes up to 60?
G45 TRIPLE BURNER FEATURES
The G45 and GX45 Burner Systems are listed or ANSI Certified (with controls preassembled at the factory) and accentuate the front flame and ember bed of the log set. Compatible with most Real Fyre® log styles and control options, these burner systems are available in Natural or Propane gas and can be ordered as a see-thru, peninsula and island fireplace, or stainless steel model**.
* GX45 includes a heavy-duty grate **Stainless steel model only available for the G45 burner.
Versatile burner with high BTU capacity and sizes up to 60?
G46 ANSI CERTIFIED SYSTEM FEATURES
This patented system features hidden installed controls, piezo ignition and lively flames and embers with fewer BTUs (fuel consumption). ANSI Standard Certified for Natural or Propane gas. Compatible with most Real-Fyre Log styles.
An efficient system that looks great and uses less gas.
AV-18 REAL FYRE MANUAL ON/OFF VALVE WITH EXTENSION AND L-SHAPED HANDLE
SPK-26 REAL FYRE LOW PROFILE SAFETY PILOT KIT WITH REMOVABLE KNOB HANDLE
APK-17 REAL FYRE LOW PROFILE AUTOMATIC PILOT KIT WITH BASIC TRANSMITTER AND RECEIVER
The new and improved APK-17 low profile valve system maximizes flame presentation and allows adjustment of flame height with remote control. It can be used with standard vented burners G4, G45, PB, and P45.
APK-15 REAL FYRE VARIABLE, AUTOMATIC PILOT KIT WITH BASIC TRANSMITTER AND RECEIVER
Allows adjustment of flame height and heat output with remote control.
EPK-1 REAL FYRE ELECTRONIC PILOT KIT WITH BASIC TRANSMITTER AND RECEIVER
Automatic remote pilot lighting system. Features flame sensing pilot activation and no standing pilot. Remote control or manual option.
Platinum Bright Embers (PBE) are catalytic embers for your vented gas fireplace or log set. When placed on top of existing mineral wool ember beds, the catalytic embers combust unburned fuel from the burner to provide a dynamically more realistic looking ember. In addition to creating a bright flickering appearance like that of real wood ember beds, these embers radiate broadband infrared heat thus creating a warmer fire and reducing the formation of soot on gas logs.
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Outstanding customer service. Fairly priced
We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.
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As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt.If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, andrefuse delivery.Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us email@example.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
Same-Day Order Processing
No Restocking Fees
Financing Options Available
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