Estimated Arrival: Between and . (To All Contiguous States)
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✔ Free Returns
✔ No Restocking Fees
✔ Financing Options Available
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The Redstone feature our new Hybrid-FXTM flame technology maximizing the flame height in an enlarged vertical viewing area. Easily installs in a rough frame wall or a finished opening.
Some of the eye-catching features include high intensity RGB independently controlled up lighting, down lighting & flame color. Other standard features include 10 different unique colors to choose from, variable and thermostatically controlled heat, variable motor controls, timer, push button and remote controls. This conventional design can slide into an existing Zero Clearance wood burning fireplace or will need 10” to 12” of depth in a wall for the built-in/slide-in flush mount look. The Redstone plugs into a standard outlet and includes a 5000 BTU heater. Acrylic crystal media and driftwood logs are both standard media.
Convert your worn wood burning fireplace into a lively, stunning statement piece the simple way with this easily insert installed electric fireplace.
Update your old fireplace with this premium electric fireplace insert. With efficient heat and beautiful, life-like flames, designed as an alternative to a wood-burning fireplace and provides a beautiful and affordable substitute. The insert can provide supplemental zone heating up to 500 square feet and can be used with or without heat for year-round enjoyment. These inserts don’t require building a fire, and are even easier to start and maintain. Insert surround kits are available in 4”, 5”, 6” & 8” pieces to customize your existing fireplace with a Redstone model with a classic clean-look, Insert surround sets are for 26”, 30” & 36” models only. Designed to fit into most existing wood burning fireplaces.
|Fireplace Dimensions||39 3/4" W x 27" H x 9 7/8" D|
|Viewing Area||38 1/2" W x 24" H|
|Fireplace w/ 1 5/8" Trim||41 3/4" W x 29" H x 9 1/4" D|
|Installation||Built-In / Insert|
|Media Bed||Crystals / Logs|
|Heating Area||Heats 400 sq. ft. with 5000 BTUs|
||Dedicated 15 Amps (or higher) breaker required|
|Wiring||Hard Wire or Plug into 120 V Outlet|
|Sleep Timer||30 mins. to 8 hours|
|Two Heat Settings||1465 W on High / 750 W on Low setting|
|What's Included||Electric Fireplace, Remote Control, Glass Media, Log Set, Trim Kit, and User's Manual|
CA Residents: See Prop 65 WARNING.
In the unlikely event of a problem occurring due to a manufacturing defect within twenty-four months (24) from the date of purchase of the appliance, parts will be supplied for repair or the product will be replaced free of charge. Repair or replacement is at the option of Modern Flames. Labor is covered for twelve months (12) from the date of purchase.
WHAT THIS LIMITED WARRANTY DOES NOT COVER
This warranty does not cover consumable items such as bulbs and fuses which have a limited lifespan. This warranty does not cover product that has been altered in any way or that has been installed incorrectly. This warranty does not apply to defects resulting from misuse, abuse, neglect, poor handling, or operation with an incorrect power source.
We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.
To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.
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There may be brands excluded from that offer. Please contact us for further information.
As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt.If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, andrefuse delivery.Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us email@example.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
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