Estimated Arrival: Between and . (To All Contiguous States)
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The Touchstone Citadel™ 40001 Pyramid Patio 40,000 BTU Outdoor Heater adds warmth to an outside patio, deck, or outdoor dining area. Perfect for home, catering and restaurant use, the 89-inch high Citadel patio heater is elegantly designed, simple to set up and easy to use. The stainless steel finish works brilliantly with the bright, tall flame. The slim 19.5 inch x 19.5 inch square base is a nice fit for an outdoor entertaining area.
Ideal for cool evenings in any season, The Citadel™ patio heater features commercial grade components for outdoor use. The heater’s stainless steel design and glass flame tube will not rust. The Citadel retains its clean look, even over prolonged outdoor exposure. Includes a 1-year warranty with phone support.
The Citadel upright outdoor heater holds a 20 lb. propane tank. The propane tank can be secured inside the storage area. The chain-held access door allows for quick propane tank exchange. The battery-operated piezoelectric ignition ensures easy, reliable control. Simply hold the button to start the flame. Adjust the heat with high and low settings. Note, the propane tank and AA batteries are not included.
The Citadel™ has a built-in auto shut off. If the heater is tipped or rocked, the propane supply cuts off and the flame is extinguished.
Add the included wheel kit to the base of the heater for easy mobility. Alternately, you can choose to mount the base securely to your patio or deck.
Ideal for outdoor dining and entertaining, the Touchstone outdoor patio heater collection adds warmth to your outside area. The 40,000 BTU Citadel Pyramid Patio Heater features simple operation with an easy propane tank connection and push button start.
|Dimensions||89" H x 19.5" W x 19.5" D|
|Total Weight (without propane tank)||51.8 lb.|
|Total Weight With Packaging||60.6 lb.|
|Packaging Dimensions||54" H x 21.4" W x 12.2"D|
|Size of Reflector at Top of Heater||17.75" diameter|
|Burn Time||Approximately 8-10 hours|
|Assembly||Light assembly required. Tools are not included.|
For full safety recommendations, please see the product manual.
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Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt.If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, andrefuse delivery.Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us email@example.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
Same-Day Order Processing
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