Hargrove 21" Magnificent Inferno Single Side Vented Gas Log

Hargrove 21" Magnificent Inferno Single Side Vented Gas Log

Brand: Hargrove
Item Number: MIS2106AA

Regular price

$313.50

$330.00

YOU SAVE 5% ($16.50)


  • Estimated Arrival: Between and . (To All Contiguous States)

    ✔ Same-Day Order Processing
    ✔ Free Returns
    ✔ No Restocking Fees
    ✔ Financing Options Available

    Text or call 888-992-1556, start live chat, or email support@usfireplacestore.com with any questions. We are at your disposal 8:00 AM - 11:59 PM EST, 7 days a week.

    Overview

    For more than 35 years we have been creating the most beautiful and realistic gas logs available. We offer a full line of vented and vent-free gas logs in standard and large sizes, for single open and see-through fireplaces. If you desire to enhance your fireplace with gas logs, we have everything you need to make it happen!

    Description

    Hargrove's Charred Style log sets bring realism to your hearth with our deep bark detail, smokey charring, and natural log stacks.

    • Refractory materials capable of withstanding temps over 2000°F
    • Crisp detail that Hargrove is known for
    • Each log is hand-painted
    • Reinforced with metal mesh reinforcement for added strength and durability

      The Magnificent Inferno Series features a large two-piece front log with an impressive flame/ember viewing area

      • Available in 21", 24", 30", and 36" sizes
      • Single Side and See Through Sets available
      • Works with E-Burner, H-Burner, Hidden Controls, and System 4 Burner kits
      • Available for Natural Gas or Liquid Propane

            *Notes:

            • Burner System is not included with the log set and should be ordered separately. 
            • Remote controls are not included with Millivolt Safety Pilot, and High Capacity Millivolt Safety Pilot and should be ordered separately.

             

            Specification Sheet
            Single Side Fireplaces
            Set Size Model # Certified Models Weight
            (lbs)
            # of Logs in Set
            21" MIS2106AA ANSI/RGA2/72 41 6
            24" MIS2407AA ANSI/RGA2/72 50 7
            30" MIS3008AA ANSI/RGA2/72 62 8
            36" MIS3610AA ANSI/RGA2/72 75 10
            All Single Side sets above can be used with E-Burner, H-Burner, or System 4 Burner Kits

             *Note: Click to See Full Details of Fireplace Dimensions

             

             Vented Burner System Specification Sheet
            Natural Gas
            Burner System
            Certification Weight BTU Compatible Log Size
            18" E-Burner (R)RGA2/72 (C)ANSI Z.21.60 32 70,000 18" - 21"
            18" H-Burner (R)RGA2/72 (C)ANSI Z.21.60 32 70,000 18" - 21"
            18" Hidden Control Burner ANSI Z21.60 29 70,000 18" - 21"
            Propane
            18" E-Burner (R)RGA2/72 (C)ANSI Z.21.60 32 46,000 18" - 21"
            18" H-Burner System (R)RGA2/72 (C)ANSI Z.21.60 32 46,000 18" - 21"
            18" System 4 Burner ANSI Z.21.60 29 47,000 18" - 21"
            18" Hidden Control Burner ANSI Z21.60 29 55,000 18" - 21"

            *Notes: 

            • E-Burner, H-Burner, and Hidden Control kits require a minimum of 14" of depth.
            • System 4 Burner kits require a minimum of 16" of depth.

            E-Burner and H-Burner kits include: Burner, custom 5/8" grate, sand, or vermiculite, embers, volcanic cinder, fittings, and a black, non-whistling flex connector.

            System 4 Burner Kits include: Burner, custom 5/8" grate, embers, volcanic cinder, fittings, and a black, non-whistling flex connector.

            Hidden Control Burner kits include: HC Burner, custom 5/8" grate, sand or vermiculite, embers, volcanic cinder, fittings, and black non-whistling flex connector

             

            Limited Warranty

             Refractory Logs Hargrove gas logs carry a limited lifetime warranty against any manufactured defect or breakage when installed indoors. A replacement will be available from the dealer at which the appliance was purchased. This warranty does not cover breakage caused by excessive handling once installed and fired. Products installed in outdoor applications carry a one (1) year limited warranty.
            Burner & Grate If the burner or grate fails due to deterioration within five (5) years of the verified purchase date, a free replacement will be made available from the dealer at which the appliance was purchased. Products installed in outdoor applications carry a one (1) year limited warranty
            All Other Parts If any assembled part should fail to operate or be found defective within two (2) years of the verified purchase date, a replacement will be available from the dealer at which the appliance was purchased. Products installed in outdoor applications carry a one (1) year limited warranty.

            Option and Accessories

            Click to see Burner Systems
            18" E-Burner Standard Kit
            • Available in 15” to 42” sizes
            • Compatible with 18" to 21" Log Size
            • Available with Match Light, Safety Pilot Valve, Latch Tap Safety Pilot w/Remote Control, Variable Flame Safety Pilot w/Remote Control, Millivolt Safety Pilot w/Wall Switch,and High Capacity Millivolt Safety Pilot w/Wall Switch
            • Single Burner that provides a large body of flame
            • Recommended for Fresh Cut Series Logs
            18" H-Burner Standard Kit
            • Available in 18” to 36” sizes
            • Compatible with 18" to 21" Log Size
            • Available with Match Light, Safety Pilot Valve, Latch Tap Safety Pilot w/Remote Control, Variable Flame Safety Pilot w/Remote Control, Millivolt Safety Pilot w/Wall Switch,and High Capacity Millivolt Safety Pilot w/Wall Switch
            • Dual Burner that provides a large body of flame and additional flame in front of the logs.
            • Recommended for Char and Radiant Heat Series Logs
            18" System 4 Burner Standard Kit - Specialized for LP Gas
            • Available in 18” to 42” sizes
            • Compatible with 18" to 21" Log Size
            • Available with Safety Pilot Valve, Latch Tap Safety Pilot w/Remote Control, and Variable Flame Safety Pilot w/Remote Control
            • A full-bodied flame that provides outstanding performance in liquid propane applications
            • Recommended for Fresh Cut, Char, and Radiant Heat Series Logs

            18" Hidden Control Vented Burner System with Manual Safety Pilot Valve

            • Available in 18" to 36" sizes
            • Compatible with 18" to 21" Log Size
            • Available with Safety Pilot Valve,  Variable Flame Safety Pilot, and Electronic Ignition w/Remote Control
            • Burner design hides control system from view
            • Recommended for use with Radiant, Charred, and Fresh Cut Styles

            AF-LCK Latch Tap Remote Control Upgrade Kit for Safety Pilot Valve

            • Latch-Tap Kit (ON/OFF) for Safety Pilot Remote Control (AF-CMT-PO) with RC-S6V-LT Remote Control Included

            AF-SCK Variable Flame Height Remote Control Upgrade Kit for Safety Pilot Valve

            • Variable Flame Height for AF-CMT-PO with RC-S6V-ST Remote Control Included
             
            Click to see Control Systems
            Cool Mount Manual Safety Pilot Valve
            • Turn the control knob to turn set on and adjust the main burner flame
            • Valve System is mounted using a flex connector allowing it to be located further from the main burner
            • Standing Pilot
            • Natural Gas or Liquid Propane 
            Cool Mount LatchTap Safety Pilot Valve with On/off Remote Control
            • Use Remote Control to turn the main burner on and off – flame can be adjusted with the valve control knob
            • Valve System is mounted using a flex connector allowing it to be located further from the main burn
            • Standing Pilot
            • Natural Gas or Liquid Propane
            Cool Mount Variable Safety Pilot with Variable Remote Control
            • Use Remote Control to turn the main burner on and off and adjust the flame height
            • Valve System is mounted using a flex connector allowing it to be located further from the main burn
            • Standing Pilot
            • Natural Gas or Liquid Propane
            Millivolt Safety Pilot with Wall Switch
            • Use Wall Switch to turn the main burner on and off
            • Valve is mounted in a forward position for optimal performance.
            • Natural Gas or Liquid Propane 
            Electronic Ignition Safety Pilot with Variable Flame Remote
            • Use Remote Control to activate the pilot, turn main burner on and off and adjust the flame height
            • Valve System is mounted using a flex connector allowing it to be located further from the main burn
            • No Standing Pilot
            • Natural Gas or Liquid Propane (Liquid Propane requires an LP conversion kit)
             
            Click to See Latch-Tap Controls and Switching Accessories
            WS-S6V-LT DC Operated Wireless Wall Switch
            • DC powered Wireless wall switch for Latch-Tap- remote features: on/off
            WS-S6V-WIRED DC Operated Wired Wall Switch
            • Flame Height Control Wall Switch for Latch-Tap (vented), Cumberland Char or Highland Glow (vent-free)
            BPBCS DC Operated Bark Chip Switch
            • DC powered bark chip switch for Latch-Tap System, on/off function
              
            Click to see Millivolt Controls and Switching Accessories
            RC-S12V-MV Millivolt DC operated on/off remote control
            • Kit includes 12 VDC remote/receiver - remote features: on/off function
            RC-I12V-BT Millivolt Remote & Bluetooth
            • Kit includes 12VDC Remote/Receiver & Bluetooth smartphone capability
            BT-IBUG Millivolt Bluetooth Module Control
            • Includes Bluetooth Module Control for smartphone capability
            RC-A110V-A Millivolt AC operated on/off remote control
            • Requires 110 volt A/C electricity - remote features: on/off function, child-proof switch
            BCS Bark Chip Switch
            • Bark chip switch, on/off function
            PCS Millivolt Pine Cone Switch
            • 2 Piece Pine Cone switch, on/off function
             
            Click to see Gas Log Accessories
            CK-6 Combo Kit
            • This kit includes a 1x pinecone, 1x twig and 4x bark chips to add to your fireplace
            CCKGO Charred Chip Kit
            • A kit of charred chips that can be used to add character to your log set
            • 4x Decorative charred chips for ember bed
            BCKGO Bark Chip Kit
            • 4x - Decorative Bark Chips for Ember Bed
            TK-2 Twig Kit
            • 2x - Decorative Twigs - #602CL, #1110CL
            DPCK-2 Pine Cone Kit
            • 2x - Decorative Pine Cones - #1201, #1203
            FCC-3 3x Decorative Charred Chips Kit
            • 3x - Decorative Charred Chips for Ember Bed
            FCC-7 7x Decorative Charred Chips Kit
            • 7x - Decorative Charred Chips for Ember Bed
            1203-BX Pine Cone
            • These Pine Cones can be used to add some customization or to conceal a valve within your set.
            1204-BX Pine Cone
            • These Pine Cones can be used to add some customization or to conceal a valve within your set.
            1205-BX Pine Cone
            • These Pine Cones can be used to add some customization or to conceal a valve within your set.
            1210-BX Pine Cone
            • These Pine Cones can be used to add some customization or to conceal a valve within your set.
            1215-BX Pine Cone
            • These Pine Cones can be used to add some customization or to conceal a valve within your set.
            RW Glowing Ember
            • PART B (Glowing Embers) ONLY
            PB-5 Platinum Bright Embers 5 Grams Bag
            • Clean Burning, Luminous Embers for
            • Vented Gas Logs
            • For best use, mix with Standard Ember
            • Material to accent the Ember Bed.
            SD Silica Sand - 10 lb. bag
            • Sand for Natural Gas burner pan on vented log sets
            VC Volcanic Cinders - 5 lb. bag
            • Volcanic Cinder used to cover the fireplace floor
            VM Vermiculite - 1 lb. bag
            • Vermiculite for Liquid Propane burner pan on vented log sets
            VM-10 Vermiculite - 10 lb. bag
            • Vermiculite for Liquid Propane burner pan on vented log sets
            RW-10 Glowing Ember 10 lb. Bag
            • PART B (Glowing Embers) ONLY
            VCFP-S 3/8" Small Vocanic Cinders 5 gal.
            • 5 gal small Vocanic Cinders
            VCFP-L 1" to 3" Large Vocanic Cinders 5 gal.
            • 5 gal Large Vocanic Cinders
            SD-50 Silica Sand - 50 lb. bag
            • Sand for Natural Gas burner pan on vented log sets

             

            Downloads

            Order Confirmation:

            As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

            Order Shipment:

            Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at support@usfireplacestore.com

            Estimated Time of Arrival:

            We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

            Areas Covered:

            All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.

              Damages:

              It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

              Cancellations & Refunds:

              We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at support@usfireplacestore.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.

              We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

              Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

              To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

              Our 110% Price Guarantee has some limitations:

              • Promotions such as rebates and buy one, get one free offer are not eligible
              • The item must be in stock on the competitors' website
              • The competitor must be an online store, they may not have a retail location
              • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
              • The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
              • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

              There may be brands excluded from that offer. Please contact us for further information.

              Overview

              For more than 35 years we have been creating the most beautiful and realistic gas logs available. We offer a full line of vented and vent-free gas logs in standard and large sizes, for single open and see-through fireplaces. If you desire to enhance your fireplace with gas logs, we have everything you need to make it happen!

              Description

              Hargrove's Charred Style log sets bring realism to your hearth with our deep bark detail, smokey charring, and natural log stacks.

              • Refractory materials capable of withstanding temps over 2000°F
              • Crisp detail that Hargrove is known for
              • Each log is hand-painted
              • Reinforced with metal mesh reinforcement for added strength and durability

                The Magnificent Inferno Series features a large two-piece front log with an impressive flame/ember viewing area

                • Available in 21", 24", 30", and 36" sizes
                • Single Side and See Through Sets available
                • Works with E-Burner, H-Burner, Hidden Controls, and System 4 Burner kits
                • Available for Natural Gas or Liquid Propane

                      *Notes:

                      • Burner System is not included with the log set and should be ordered separately. 
                      • Remote controls are not included with Millivolt Safety Pilot, and High Capacity Millivolt Safety Pilot and should be ordered separately.

                       

                      Specification Sheet
                      Single Side Fireplaces
                      Set Size Model # Certified Models Weight
                      (lbs)
                      # of Logs in Set
                      21" MIS2106AA ANSI/RGA2/72 41 6
                      24" MIS2407AA ANSI/RGA2/72 50 7
                      30" MIS3008AA ANSI/RGA2/72 62 8
                      36" MIS3610AA ANSI/RGA2/72 75 10
                      All Single Side sets above can be used with E-Burner, H-Burner, or System 4 Burner Kits

                       *Note: Click to See Full Details of Fireplace Dimensions

                       

                       Vented Burner System Specification Sheet
                      Natural Gas
                      Burner System
                      Certification Weight BTU Compatible Log Size
                      18" E-Burner (R)RGA2/72 (C)ANSI Z.21.60 32 70,000 18" - 21"
                      18" H-Burner (R)RGA2/72 (C)ANSI Z.21.60 32 70,000 18" - 21"
                      18" Hidden Control Burner ANSI Z21.60 29 70,000 18" - 21"
                      Propane
                      18" E-Burner (R)RGA2/72 (C)ANSI Z.21.60 32 46,000 18" - 21"
                      18" H-Burner System (R)RGA2/72 (C)ANSI Z.21.60 32 46,000 18" - 21"
                      18" System 4 Burner ANSI Z.21.60 29 47,000 18" - 21"
                      18" Hidden Control Burner ANSI Z21.60 29 55,000 18" - 21"

                      *Notes: 

                      • E-Burner, H-Burner, and Hidden Control kits require a minimum of 14" of depth.
                      • System 4 Burner kits require a minimum of 16" of depth.

                      E-Burner and H-Burner kits include: Burner, custom 5/8" grate, sand, or vermiculite, embers, volcanic cinder, fittings, and a black, non-whistling flex connector.

                      System 4 Burner Kits include: Burner, custom 5/8" grate, embers, volcanic cinder, fittings, and a black, non-whistling flex connector.

                      Hidden Control Burner kits include: HC Burner, custom 5/8" grate, sand or vermiculite, embers, volcanic cinder, fittings, and black non-whistling flex connector

                       

                      Limited Warranty

                       Refractory Logs Hargrove gas logs carry a limited lifetime warranty against any manufactured defect or breakage when installed indoors. A replacement will be available from the dealer at which the appliance was purchased. This warranty does not cover breakage caused by excessive handling once installed and fired. Products installed in outdoor applications carry a one (1) year limited warranty.
                      Burner & Grate If the burner or grate fails due to deterioration within five (5) years of the verified purchase date, a free replacement will be made available from the dealer at which the appliance was purchased. Products installed in outdoor applications carry a one (1) year limited warranty
                      All Other Parts If any assembled part should fail to operate or be found defective within two (2) years of the verified purchase date, a replacement will be available from the dealer at which the appliance was purchased. Products installed in outdoor applications carry a one (1) year limited warranty.

                      Option and Accessories

                      Click to see Burner Systems
                      18" E-Burner Standard Kit
                      • Available in 15” to 42” sizes
                      • Compatible with 18" to 21" Log Size
                      • Available with Match Light, Safety Pilot Valve, Latch Tap Safety Pilot w/Remote Control, Variable Flame Safety Pilot w/Remote Control, Millivolt Safety Pilot w/Wall Switch,and High Capacity Millivolt Safety Pilot w/Wall Switch
                      • Single Burner that provides a large body of flame
                      • Recommended for Fresh Cut Series Logs
                      18" H-Burner Standard Kit
                      • Available in 18” to 36” sizes
                      • Compatible with 18" to 21" Log Size
                      • Available with Match Light, Safety Pilot Valve, Latch Tap Safety Pilot w/Remote Control, Variable Flame Safety Pilot w/Remote Control, Millivolt Safety Pilot w/Wall Switch,and High Capacity Millivolt Safety Pilot w/Wall Switch
                      • Dual Burner that provides a large body of flame and additional flame in front of the logs.
                      • Recommended for Char and Radiant Heat Series Logs
                      18" System 4 Burner Standard Kit - Specialized for LP Gas
                      • Available in 18” to 42” sizes
                      • Compatible with 18" to 21" Log Size
                      • Available with Safety Pilot Valve, Latch Tap Safety Pilot w/Remote Control, and Variable Flame Safety Pilot w/Remote Control
                      • A full-bodied flame that provides outstanding performance in liquid propane applications
                      • Recommended for Fresh Cut, Char, and Radiant Heat Series Logs

                      18" Hidden Control Vented Burner System with Manual Safety Pilot Valve

                      • Available in 18" to 36" sizes
                      • Compatible with 18" to 21" Log Size
                      • Available with Safety Pilot Valve,  Variable Flame Safety Pilot, and Electronic Ignition w/Remote Control
                      • Burner design hides control system from view
                      • Recommended for use with Radiant, Charred, and Fresh Cut Styles

                      AF-LCK Latch Tap Remote Control Upgrade Kit for Safety Pilot Valve

                      • Latch-Tap Kit (ON/OFF) for Safety Pilot Remote Control (AF-CMT-PO) with RC-S6V-LT Remote Control Included

                      AF-SCK Variable Flame Height Remote Control Upgrade Kit for Safety Pilot Valve

                      • Variable Flame Height for AF-CMT-PO with RC-S6V-ST Remote Control Included
                       
                      Click to see Control Systems
                      Cool Mount Manual Safety Pilot Valve
                      • Turn the control knob to turn set on and adjust the main burner flame
                      • Valve System is mounted using a flex connector allowing it to be located further from the main burner
                      • Standing Pilot
                      • Natural Gas or Liquid Propane 
                      Cool Mount LatchTap Safety Pilot Valve with On/off Remote Control
                      • Use Remote Control to turn the main burner on and off – flame can be adjusted with the valve control knob
                      • Valve System is mounted using a flex connector allowing it to be located further from the main burn
                      • Standing Pilot
                      • Natural Gas or Liquid Propane
                      Cool Mount Variable Safety Pilot with Variable Remote Control
                      • Use Remote Control to turn the main burner on and off and adjust the flame height
                      • Valve System is mounted using a flex connector allowing it to be located further from the main burn
                      • Standing Pilot
                      • Natural Gas or Liquid Propane
                      Millivolt Safety Pilot with Wall Switch
                      • Use Wall Switch to turn the main burner on and off
                      • Valve is mounted in a forward position for optimal performance.
                      • Natural Gas or Liquid Propane 
                      Electronic Ignition Safety Pilot with Variable Flame Remote
                      • Use Remote Control to activate the pilot, turn main burner on and off and adjust the flame height
                      • Valve System is mounted using a flex connector allowing it to be located further from the main burn
                      • No Standing Pilot
                      • Natural Gas or Liquid Propane (Liquid Propane requires an LP conversion kit)
                       
                      Click to See Latch-Tap Controls and Switching Accessories
                      WS-S6V-LT DC Operated Wireless Wall Switch
                      • DC powered Wireless wall switch for Latch-Tap- remote features: on/off
                      WS-S6V-WIRED DC Operated Wired Wall Switch
                      • Flame Height Control Wall Switch for Latch-Tap (vented), Cumberland Char or Highland Glow (vent-free)
                      BPBCS DC Operated Bark Chip Switch
                      • DC powered bark chip switch for Latch-Tap System, on/off function
                        
                      Click to see Millivolt Controls and Switching Accessories
                      RC-S12V-MV Millivolt DC operated on/off remote control
                      • Kit includes 12 VDC remote/receiver - remote features: on/off function
                      RC-I12V-BT Millivolt Remote & Bluetooth
                      • Kit includes 12VDC Remote/Receiver & Bluetooth smartphone capability
                      BT-IBUG Millivolt Bluetooth Module Control
                      • Includes Bluetooth Module Control for smartphone capability
                      RC-A110V-A Millivolt AC operated on/off remote control
                      • Requires 110 volt A/C electricity - remote features: on/off function, child-proof switch
                      BCS Bark Chip Switch
                      • Bark chip switch, on/off function
                      PCS Millivolt Pine Cone Switch
                      • 2 Piece Pine Cone switch, on/off function
                       
                      Click to see Gas Log Accessories
                      CK-6 Combo Kit
                      • This kit includes a 1x pinecone, 1x twig and 4x bark chips to add to your fireplace
                      CCKGO Charred Chip Kit
                      • A kit of charred chips that can be used to add character to your log set
                      • 4x Decorative charred chips for ember bed
                      BCKGO Bark Chip Kit
                      • 4x - Decorative Bark Chips for Ember Bed
                      TK-2 Twig Kit
                      • 2x - Decorative Twigs - #602CL, #1110CL
                      DPCK-2 Pine Cone Kit
                      • 2x - Decorative Pine Cones - #1201, #1203
                      FCC-3 3x Decorative Charred Chips Kit
                      • 3x - Decorative Charred Chips for Ember Bed
                      FCC-7 7x Decorative Charred Chips Kit
                      • 7x - Decorative Charred Chips for Ember Bed
                      1203-BX Pine Cone
                      • These Pine Cones can be used to add some customization or to conceal a valve within your set.
                      1204-BX Pine Cone
                      • These Pine Cones can be used to add some customization or to conceal a valve within your set.
                      1205-BX Pine Cone
                      • These Pine Cones can be used to add some customization or to conceal a valve within your set.
                      1210-BX Pine Cone
                      • These Pine Cones can be used to add some customization or to conceal a valve within your set.
                      1215-BX Pine Cone
                      • These Pine Cones can be used to add some customization or to conceal a valve within your set.
                      RW Glowing Ember
                      • PART B (Glowing Embers) ONLY
                      PB-5 Platinum Bright Embers 5 Grams Bag
                      • Clean Burning, Luminous Embers for
                      • Vented Gas Logs
                      • For best use, mix with Standard Ember
                      • Material to accent the Ember Bed.
                      SD Silica Sand - 10 lb. bag
                      • Sand for Natural Gas burner pan on vented log sets
                      VC Volcanic Cinders - 5 lb. bag
                      • Volcanic Cinder used to cover the fireplace floor
                      VM Vermiculite - 1 lb. bag
                      • Vermiculite for Liquid Propane burner pan on vented log sets
                      VM-10 Vermiculite - 10 lb. bag
                      • Vermiculite for Liquid Propane burner pan on vented log sets
                      RW-10 Glowing Ember 10 lb. Bag
                      • PART B (Glowing Embers) ONLY
                      VCFP-S 3/8" Small Vocanic Cinders 5 gal.
                      • 5 gal small Vocanic Cinders
                      VCFP-L 1" to 3" Large Vocanic Cinders 5 gal.
                      • 5 gal Large Vocanic Cinders
                      SD-50 Silica Sand - 50 lb. bag
                      • Sand for Natural Gas burner pan on vented log sets

                       

                      Downloads

                      Order Confirmation:

                      As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

                      Order Shipment:

                      Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at support@usfireplacestore.com

                      Estimated Time of Arrival:

                      We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

                      Areas Covered:

                      All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.

                        Damages:

                        It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

                        Cancellations & Refunds:

                        We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at support@usfireplacestore.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.

                        We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

                        Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

                        To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

                        Our 110% Price Guarantee has some limitations:

                        • Promotions such as rebates and buy one, get one free offer are not eligible
                        • The item must be in stock on the competitors' website
                        • The competitor must be an online store, they may not have a retail location
                        • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
                        • The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
                        • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

                        There may be brands excluded from that offer. Please contact us for further information.

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