Hargrove 30" Cumberland Char Vent-Free Gas Log Set with Electronic Ignition Valve

Hargrove 30" Cumberland Char Vent-Free Gas Log Set with Electronic Ignition Valve

Brand: Hargrove
Item Number: ETCC30N3E

Regular price

$1,269.20

$1,336.00

YOU SAVE 5% ($66.80)


  • Estimated Arrival: Between and . (To All Contiguous States)

    ✔ Same-Day Order Processing
    ✔ Free Returns
    ✔ No Restocking Fees
    ✔ Financing Options Available

    Text or call 888-992-1556, start live chat, or email support@usfireplacestore.com with any questions. We are at your disposal 8:00 AM - 11:59 PM EST, 7 days a week.

    Overview

    For more than 35 years we have been creating the most beautiful and realistic gas logs available. We offer a full line of vented and vent-free gas logs in standard and large sizes, for single open and see-through fireplaces. If you desire to enhance your fireplace with gas logs, we have everything you need to make it happen!

    Description

    The Cumberland Char features hand-crafted refractory logs that create beauty and realism with natural flame patterns, warm radiant heat and glowing embers.

      Specifications

      Set Size
      Model #
      Certified Model
      BTU Input Rating
      Weight (lbs)
      # Logs in Set
      Natural Gas
      Single Side Fireplace
      18"
      ETCC18N3E
      (Electronic)
      ANSI
      30,000
      50
      7
      24"
      ETCC24N3E
      (Electronic)
      ANSI
      35,000
      62
      7
      30"
      ETCC30N3E
      (Electronic)
      ANSI
      35,000
      75
      7

       

      Set Size
      Model #
      Certified Model
      BTU Input Rating
      Weight (lbs)
      # Logs in Set
      Propane
      Single Side Fireplace
      18"
      ETCC18P3E
      (Electronic)
      ANSI
      27,000
      50
      7
      24"
      ETCC18P3E
      (Electronic)
      ANSI
      31,000
      62
      7
      30"
      ETCC18P3E
      (Electronic)
      ANSI
      31,000
      75
      7

      Fireplace  Dimensions
      Log Set Size Depth Height Front Width
      18" 12" 16" 28"
      24 12" 16" 32"
      30" 12" 16" 36"

      Limited Warranty

       Logs Hargrove gas logs carry a limited lifetime warranty against any manufactured defect or breakage. A replacement will be available from the dealer at which the appliance was purchased. This warranty does not cover breakage caused by excessive handling once installed and fired.
      Burner & Grate If the burner or grate fails due to deterioration within five (5) years of the verified purchase date, a free replacement will be made available from the dealer at which the appliance was purchased
      Valves, Remote Controls, and Switching Devices Hargrove warrants all valves, remote controls, and switching devices against manufacturing defects that appear within two (2) years of the verified purchase date. Warranty does not cover products that have been damaged by misuse from overheating. Before any product is returned a Return Goods Authorization number (RGA) must be issued by Hargrove’s Customer Service Department. All returns must be accompanied by an explanation of the problem and all necessary parts.
      All Other Parts If any assembled part should fail to operate or be found defective which appears within two years of the verified purchase date, a replacement will be available from the dealer at which the appliance was purchased.

      Accessories 

      Click to see Remote Control and Switching Accessories
      BT-MEI-IMOD Electronic Ignition Bluetooth Module Control
      • Includes Bluetooth Module Control for smartphone capability
       
      Click to see Gas Log Accessories
      CK-6 Combo Kit
      • This kit includes a 1x pinecone, 1x twig and 4x bark chips to add to your fireplace
      CCKGO Charred Chip Kit
      • A kit of charred chips that can be used to add character to your log set
      • 4x Decorative charred chips for ember bed
      1203-BX Pine Cone
      • These Pine Cones can be used to add some customization or to conceal a valve within your set.
      1204-BX Pine Cone
      • These Pine Cones can be used to add some customization or to conceal a valve within your set.
      1205-BX Pine Cone
      • These Pine Cones can be used to add some customization or to conceal a valve within your set.
      1210-BX Pine Cone
      • These Pine Cones can be used to add some customization or to conceal a valve within your set.
      1215-BX Pine Cone
      • These Pine Cones can be used to add some customization or to conceal a valve within your set.

       

      Downloads

       

       

       

      Order Confirmation:

      As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

      Order Shipment:

      Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at support@usfireplacestore.com

      Estimated Time of Arrival:

      We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

      Areas Covered:

      All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.

        Damages:

        It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

        Cancellations & Refunds:

        We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at support@usfireplacestore.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.

        We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

        Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

        To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

        Our 110% Price Guarantee has some limitations:

        • Promotions such as rebates and buy one, get one free offer are not eligible
        • The item must be in stock on the competitors' website
        • The competitor must be an online store, they may not have a retail location
        • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
        • The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
        • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

        There may be brands excluded from that offer. Please contact us for further information.

        Overview

        For more than 35 years we have been creating the most beautiful and realistic gas logs available. We offer a full line of vented and vent-free gas logs in standard and large sizes, for single open and see-through fireplaces. If you desire to enhance your fireplace with gas logs, we have everything you need to make it happen!

        Description

        The Cumberland Char features hand-crafted refractory logs that create beauty and realism with natural flame patterns, warm radiant heat and glowing embers.

          Specifications

          Set Size
          Model #
          Certified Model
          BTU Input Rating
          Weight (lbs)
          # Logs in Set
          Natural Gas
          Single Side Fireplace
          18"
          ETCC18N3E
          (Electronic)
          ANSI
          30,000
          50
          7
          24"
          ETCC24N3E
          (Electronic)
          ANSI
          35,000
          62
          7
          30"
          ETCC30N3E
          (Electronic)
          ANSI
          35,000
          75
          7

           

          Set Size
          Model #
          Certified Model
          BTU Input Rating
          Weight (lbs)
          # Logs in Set
          Propane
          Single Side Fireplace
          18"
          ETCC18P3E
          (Electronic)
          ANSI
          27,000
          50
          7
          24"
          ETCC18P3E
          (Electronic)
          ANSI
          31,000
          62
          7
          30"
          ETCC18P3E
          (Electronic)
          ANSI
          31,000
          75
          7

          Fireplace  Dimensions
          Log Set Size Depth Height Front Width
          18" 12" 16" 28"
          24 12" 16" 32"
          30" 12" 16" 36"

          Limited Warranty

           Logs Hargrove gas logs carry a limited lifetime warranty against any manufactured defect or breakage. A replacement will be available from the dealer at which the appliance was purchased. This warranty does not cover breakage caused by excessive handling once installed and fired.
          Burner & Grate If the burner or grate fails due to deterioration within five (5) years of the verified purchase date, a free replacement will be made available from the dealer at which the appliance was purchased
          Valves, Remote Controls, and Switching Devices Hargrove warrants all valves, remote controls, and switching devices against manufacturing defects that appear within two (2) years of the verified purchase date. Warranty does not cover products that have been damaged by misuse from overheating. Before any product is returned a Return Goods Authorization number (RGA) must be issued by Hargrove’s Customer Service Department. All returns must be accompanied by an explanation of the problem and all necessary parts.
          All Other Parts If any assembled part should fail to operate or be found defective which appears within two years of the verified purchase date, a replacement will be available from the dealer at which the appliance was purchased.

          Accessories 

          Click to see Remote Control and Switching Accessories
          BT-MEI-IMOD Electronic Ignition Bluetooth Module Control
          • Includes Bluetooth Module Control for smartphone capability
           
          Click to see Gas Log Accessories
          CK-6 Combo Kit
          • This kit includes a 1x pinecone, 1x twig and 4x bark chips to add to your fireplace
          CCKGO Charred Chip Kit
          • A kit of charred chips that can be used to add character to your log set
          • 4x Decorative charred chips for ember bed
          1203-BX Pine Cone
          • These Pine Cones can be used to add some customization or to conceal a valve within your set.
          1204-BX Pine Cone
          • These Pine Cones can be used to add some customization or to conceal a valve within your set.
          1205-BX Pine Cone
          • These Pine Cones can be used to add some customization or to conceal a valve within your set.
          1210-BX Pine Cone
          • These Pine Cones can be used to add some customization or to conceal a valve within your set.
          1215-BX Pine Cone
          • These Pine Cones can be used to add some customization or to conceal a valve within your set.

           

          Downloads

           

           

           

          Order Confirmation:

          As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

          Order Shipment:

          Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at support@usfireplacestore.com

          Estimated Time of Arrival:

          We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

          Areas Covered:

          All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.

            Damages:

            It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

            Cancellations & Refunds:

            We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at support@usfireplacestore.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.

            We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

            Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

            To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

            Our 110% Price Guarantee has some limitations:

            • Promotions such as rebates and buy one, get one free offer are not eligible
            • The item must be in stock on the competitors' website
            • The competitor must be an online store, they may not have a retail location
            • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
            • The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
            • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

            There may be brands excluded from that offer. Please contact us for further information.

            QUESTIONS & ANSWERS

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