Kingsman 33" ZDV3318 Zero Clearance Direct Vent Gas Fireplace
Kingsman 33" ZDV3318 Zero Clearance Direct Vent Gas Fireplace
Kingsman 33" ZDV3318 Zero Clearance Direct Vent Gas Fireplace
Kingsman 33" ZDV3318 Zero Clearance Direct Vent Gas Fireplace

Kingsman 33" ZDV3318 Zero Clearance Direct Vent Gas Fireplace

Brand: Kingsman
Item Number: ZDV3318N

Regular price

$1,619.00

$1,943.00

YOU SAVE 34% ($819.00)


  • Estimated Arrival: Between and . (To All Contiguous States)

    ✔ Same-Day Order Processing
    ✔ Free Returns
    ✔ No Restocking Fees
    ✔ Financing Options Available

    Text or call 888-992-1556, start live chat, or email support@usfireplacestore.com with any questions. We are at your disposal 8:00 AM - 11:59 PM EST, 7 days a week.

    OVERVIEW

    Enjoy the elegance and warmth of glowing embers and dancing flames around our traditional oak log set. it's absolute to be the focal point of your home. choose from a variety of decorative options to make your own distinctive appearance and be assured of complete safety, comfort and long-lasting value. 

    Select from a millivolt or intermittent pilot ignition system. The millivolt valve system doesn't use electricity but features a standing pilot which allows operation during an influence failure with hi-low heat and flame adjustment. The intermittent pilot ignition is electronic and uses an electrode to ignite the pilot. The IPI system ensures the pilot flame extends over the burner for immediate ignition and it conserves energy when the appliance isn't operational.

    This fireplace features a fully sealed combustion chamber with no pollution spillage to depreciate the indoor air quality of your home. This quality fireplace allows you to enjoy the wonder of glowing embers and dancing flames and up to 85% maximum efficiency.

    This Kingsman Zero-Clearance Direct Vent Millivolt and IPI Gas Fireplace could be a reliable clean-faced heater-rated fireplace featuring a tempered glass front. This fireplace utilizes a highly detailed and sturdy seven-piece split oak log set and includes a reliable standing pilot valve system which ensures operation even without power. With the millivolt/IPI valve, this technique is often paired with a full line of remotes or wall switches and features a high/low flame adjustment come standard. This fireplace comes with a safety barrier screen to forestall accidental contact with the hot glass.

    STANDARD FEATURES

    • Color: Black
    • Vent Type: Direct Vent
    • Fireplace Type: Standard Fireplace
    • Fuel Type: Natural Gas, Propane Gas
    • Proprietary burner, with realistic burn
    • Efficiency Rating: 53.4% NG / 51.4% LP
    • BTU Input Ratings: 19,000 NG / 18,000 LP
    • Utilizes a realistic seven piece cast split oak log set
    • Clean face heater rated fireplace with tempered glass front
    • Able to be equipped with a full line of remotes and wall switches
    • Mobile Home, Bedroom and Bed Sitting Room approved
    • Hi/low Millivolt or IPI valve system, will operate during power failures

    *Venting Requirements: This unit requires venting pipe with an inner diameter of 4 Inches. Please see the Venting Components section on this page if available for venting pipe that must be used with this unit.

    PRODUCT SPECIFICATION

    Model ZDV3318N/NE
    ZDV3318LP/LPE
    Fuel Natural Propane
    Flue Top
    Top
    Gas Control Millivolt / IPI Millivolt / IPI
    Input Max. 19,000 BTU
    18,000 BTU
    Input Min. 12,100 BTU
    11,900 BTU
    FE (p.4.1-02)% 51.72% / 54.25%
    55.49% / 57.91%
    Flue Sizes
    4/7"
    4/7"
    Glass Size
    27 1/2"W x 16" H
    27 1/2"W x 16" H
    Glass Type Tempered Tempered
    Size (WxHxD)
    32 3/8"W x 30 1/2"H x 15 3/4"D
    32 3/8"W x 30 1/2"H x 15 3/4"D
    Viewing Area
    25 1/2"W x 14 5/16"H
    25 1/2"W x 14 5/16"H
    Venting 4/7" Flex or 4 x 6 5/8 Hard Pipe* or Power Vent
    4/7" Flex or 4 x 6 5/8 Hard Pipe* or Power Vent
    Electronic Ignition
    Yes Yes
    Certification Heater Heater
    Bedroom Approved
    Yes Yes

    DIMENSIONS

    CA Residents: See Prop 65 WARNING

    OPTIONAL ACCESSORIES

    Click to see Log Set (Required to Complete)


    Log Set

    Split Oak Log Set (LOGC50)

    • 7-Piece Log Set
    • Completes fireplace installation
    • Highly detailed split oak log set in cast refractory
    • Designed specifically for ZDV3318 series fireplaces
        Click to see Conversion Kit


        Conversion Kit

        Conversion Kit to Propane Millivolt (3318-CKLP)

        • For Millivolt Units only
        • Natural gas to propane
        • Complete with conversion instructions
        • For use with ZDV3318 Direct Vent Gas Fireplace
        • Includes all necessary gas valve and pilot assembly conversion components

        Conversion Kit to Natural Gas Millivolt (3318-CKNG)

        • For Millivolt Units only
        • Propane to natural gas
        • Complete with conversion instructions
        • For use with ZDV3318 Direct Vent Gas Fireplace
        • Includes all necessary gas valve and pilot assembly conversion components

        Conversion Kit to Propane IPI (3318-CKLPI)

        • For IPI Units only
        • Natural gas to propane
        • Complete with conversion instructions
        • For use with ZDV3318 Direct Vent Gas Fireplace
        • Includes all necessary gas valve and pilot assembly conversion components

        Conversion Kit to Natural Gas IPI (3318-CKNGI)

        • For IPI Units only
        • Propane to natural gas
        • Complete with conversion instructions
        • For use with ZDV3318 Direct Vent Gas Fireplace
        • Includes all necessary gas valve and pilot assembly conversion components
            Click to see Grill Kit or Designer Clean View Kit (Required to Complete)


            Grill Kit or Designer Clean View Kit

            Designer Clean View Circulating Kit (Z33CVCK)

            • Color: Black
            • Type: Clean View Kit
            • Required to complete the fireplace
            • Clean view kit provides a modern appearance with no louvers
            • Built-in circulating feature allows heat to transfer into the room
            • Designed for the ZDV3318 series fireplaces

                 Grill Kit (VI30GBL)

                • Finish: Black
                • Type: Grill Kit
                • Allows heat to radiate readily into the room
                • Required to complete the installation of the unit
                • Louver kit for ZDV3318 and ZVF33P series fireplaces
                Click to see Liner Kit


                Liner Kit

                Metal Brick Liner (Z3318ML)

                • Color: Brown
                • Type: Liner
                • 3 piece kit with hardware
                • Stamped steel liner in a traditional brick pattern
                • Unique blend of traditional and contemporary design elements
                • Designed for the ZDV3318 series fireplace

                    Porcelain Reflective Panel Liner (Z3318PRL)

                    • Type: Liner
                    • 3 Piece Item
                    • Color: Reflective Black
                    • Installation hardware included
                    • Durable porcelain coated steel finish
                    • Amplifies the flame presentation via reflective qualities
                    • Sleek modern appearance compliments fire glass installations
                    • Designed specifically for ZDV3318 series fireplaces
                    Click to see Fan Kit


                    Fan Kit

                    Variable Wall Mount Speed Control (Z33FK)

                    • Type: Fan Kit
                    • Temperature Sensing
                    • Thermal switch for automatic on/off operation
                    • Variable speed control with built in all off setting
                    • Squirrel cage blower design for quiet and powerful operation
                    • Designed to fit ZDV3318, ZVF24 and ZVF33P series fireplaces
                        Click to see Safety Screen Barrier


                        Safety Screen Barrier

                        Safety Screen Barrier (Z33CSS)

                        • Color: Black
                        • Type: Safety Barrier Screen
                        • Works in place of the original barrier screen if it becomes lost or damaged
                        • Prevents accidental contact with hot fireplace glass and burner trays
                        • Designed specifically for the ZDV3318 series fireplaces
                            Click to see Decorative Surround (For Louvered Units only)


                            Decorative Surround

                            Decorative Black Surround (Z6SBL)

                            • Finish: Black
                            • Type: Decorative Surround
                            • Measures 36 5/8" Wide by 31 3/16" High
                            • Wide perimeter design offers an accent between the fireplace and adjacent wall
                            • Designed to be used with the ZDV3318 and ZVF33P series fireplaces
                                Click to see Log Bits Kit


                                Log Bits Kit

                                Four Piece Log Bits Kit (VLBIT4)

                                • Designed to bolster the look of existing Kingsman log sets
                                • Includes four large log chunks
                                • Easy to install and arrange as desired

                                    Six Piece Log Bits Kit (VLBIT6)

                                    • Designed to bolster the look of existing Kingsman log sets
                                    • Includes six large log chunks
                                    • Easy to install and arrange as desired
                                    Click to see Thermostat

                                       
                                    Thermostat

                                     

                                    Wall Mount Thermostat- For Millivolt Units (Z2MT)

                                    • Simple on/off millivolt thermostat design
                                    • Easy to use digital control
                                    • Allows convenient operation of gas appliances
                                    • Simple to wire to existing millivolt systems

                                    Programmable Digital Wall Mount Thermostat- For Millivolt Units (Z80PT)

                                    • Schedule programmable for desired operation
                                    • Works with Kingsman millivolt appliances
                                    • Easy to read digital LCD display
                                    Click to see Remote Control

                                    Remote Control

                                    On/Off Remote Control for Millivolt/IPI Units (GFRC)

                                    • Simple on/off operation for millivolt appliances
                                    • Allows for the operation of the appliance without manual control
                                    • Included receiver easily mounts within the appliance chassis
                                    • Reliable RF transmitter operation

                                      Thermostat Remote Control Millivolt/IPI Units (GTRC, EGTRC)

                                      • On/off operation with modulating thermostat control
                                      • Allows for the operation of the appliance without manual control
                                      • Included receiver easily mounts within the appliance chassis
                                      • Reliable RF transmitter operation

                                      Thermostat On/Off modulating for Natural Gas/Propane Millivolt/IPI Units
                                      (GTMRCN, GTMRCP, EGTMRCN, EGTMRCP)

                                      • On/off operation with modulating thermostat control
                                      • Allows for the operation of the appliance without manual control
                                      • Included receiver easily mounts within the appliance chassis
                                      • Reliable RF transmitter operation
                                      • Includes high/low modulating motor for natural gas and propane gas fireplaces

                                         
                                        Remote Control Heat Shield

                                         Remote Control Heat Shield (DCHS)

                                        • Designed to prolong remote receiver battery life
                                        • Reduces receiver operating temperatures and creates an air blanket
                                        • For all Kingsman millivolt remotes

                                         

                                        DOWNLOADS

                                        Order Confirmation:

                                        As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

                                        Order Shipment:

                                        Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at support@usfireplacestore.com

                                        Estimated Time of Arrival:

                                        We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

                                        Areas Covered:

                                        All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.

                                          Damages:

                                          It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

                                          Cancellations & Refunds:

                                          We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at support@usfireplacestore.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.

                                          We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

                                          Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

                                          To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

                                          Our 110% Price Guarantee has some limitations:

                                          • Promotions such as rebates and buy one, get one free offer are not eligible
                                          • The item must be in stock on the competitors' website
                                          • The competitor must be an online store, they may not have a retail location
                                          • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
                                          • The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
                                          • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

                                          There may be brands excluded from that offer. Please contact us for further information.

                                          OVERVIEW

                                          Enjoy the elegance and warmth of glowing embers and dancing flames around our traditional oak log set. it's absolute to be the focal point of your home. choose from a variety of decorative options to make your own distinctive appearance and be assured of complete safety, comfort and long-lasting value. 

                                          Select from a millivolt or intermittent pilot ignition system. The millivolt valve system doesn't use electricity but features a standing pilot which allows operation during an influence failure with hi-low heat and flame adjustment. The intermittent pilot ignition is electronic and uses an electrode to ignite the pilot. The IPI system ensures the pilot flame extends over the burner for immediate ignition and it conserves energy when the appliance isn't operational.

                                          This fireplace features a fully sealed combustion chamber with no pollution spillage to depreciate the indoor air quality of your home. This quality fireplace allows you to enjoy the wonder of glowing embers and dancing flames and up to 85% maximum efficiency.

                                          This Kingsman Zero-Clearance Direct Vent Millivolt and IPI Gas Fireplace could be a reliable clean-faced heater-rated fireplace featuring a tempered glass front. This fireplace utilizes a highly detailed and sturdy seven-piece split oak log set and includes a reliable standing pilot valve system which ensures operation even without power. With the millivolt/IPI valve, this technique is often paired with a full line of remotes or wall switches and features a high/low flame adjustment come standard. This fireplace comes with a safety barrier screen to forestall accidental contact with the hot glass.

                                          STANDARD FEATURES

                                          • Color: Black
                                          • Vent Type: Direct Vent
                                          • Fireplace Type: Standard Fireplace
                                          • Fuel Type: Natural Gas, Propane Gas
                                          • Proprietary burner, with realistic burn
                                          • Efficiency Rating: 53.4% NG / 51.4% LP
                                          • BTU Input Ratings: 19,000 NG / 18,000 LP
                                          • Utilizes a realistic seven piece cast split oak log set
                                          • Clean face heater rated fireplace with tempered glass front
                                          • Able to be equipped with a full line of remotes and wall switches
                                          • Mobile Home, Bedroom and Bed Sitting Room approved
                                          • Hi/low Millivolt or IPI valve system, will operate during power failures

                                          *Venting Requirements: This unit requires venting pipe with an inner diameter of 4 Inches. Please see the Venting Components section on this page if available for venting pipe that must be used with this unit.

                                          PRODUCT SPECIFICATION

                                          Model ZDV3318N/NE
                                          ZDV3318LP/LPE
                                          Fuel Natural Propane
                                          Flue Top
                                          Top
                                          Gas Control Millivolt / IPI Millivolt / IPI
                                          Input Max. 19,000 BTU
                                          18,000 BTU
                                          Input Min. 12,100 BTU
                                          11,900 BTU
                                          FE (p.4.1-02)% 51.72% / 54.25%
                                          55.49% / 57.91%
                                          Flue Sizes
                                          4/7"
                                          4/7"
                                          Glass Size
                                          27 1/2"W x 16" H
                                          27 1/2"W x 16" H
                                          Glass Type Tempered Tempered
                                          Size (WxHxD)
                                          32 3/8"W x 30 1/2"H x 15 3/4"D
                                          32 3/8"W x 30 1/2"H x 15 3/4"D
                                          Viewing Area
                                          25 1/2"W x 14 5/16"H
                                          25 1/2"W x 14 5/16"H
                                          Venting 4/7" Flex or 4 x 6 5/8 Hard Pipe* or Power Vent
                                          4/7" Flex or 4 x 6 5/8 Hard Pipe* or Power Vent
                                          Electronic Ignition
                                          Yes Yes
                                          Certification Heater Heater
                                          Bedroom Approved
                                          Yes Yes

                                          DIMENSIONS

                                          CA Residents: See Prop 65 WARNING

                                          OPTIONAL ACCESSORIES

                                          Click to see Log Set (Required to Complete)


                                          Log Set

                                          Split Oak Log Set (LOGC50)

                                          • 7-Piece Log Set
                                          • Completes fireplace installation
                                          • Highly detailed split oak log set in cast refractory
                                          • Designed specifically for ZDV3318 series fireplaces
                                              Click to see Conversion Kit


                                              Conversion Kit

                                              Conversion Kit to Propane Millivolt (3318-CKLP)

                                              • For Millivolt Units only
                                              • Natural gas to propane
                                              • Complete with conversion instructions
                                              • For use with ZDV3318 Direct Vent Gas Fireplace
                                              • Includes all necessary gas valve and pilot assembly conversion components

                                              Conversion Kit to Natural Gas Millivolt (3318-CKNG)

                                              • For Millivolt Units only
                                              • Propane to natural gas
                                              • Complete with conversion instructions
                                              • For use with ZDV3318 Direct Vent Gas Fireplace
                                              • Includes all necessary gas valve and pilot assembly conversion components

                                              Conversion Kit to Propane IPI (3318-CKLPI)

                                              • For IPI Units only
                                              • Natural gas to propane
                                              • Complete with conversion instructions
                                              • For use with ZDV3318 Direct Vent Gas Fireplace
                                              • Includes all necessary gas valve and pilot assembly conversion components

                                              Conversion Kit to Natural Gas IPI (3318-CKNGI)

                                              • For IPI Units only
                                              • Propane to natural gas
                                              • Complete with conversion instructions
                                              • For use with ZDV3318 Direct Vent Gas Fireplace
                                              • Includes all necessary gas valve and pilot assembly conversion components
                                                  Click to see Grill Kit or Designer Clean View Kit (Required to Complete)


                                                  Grill Kit or Designer Clean View Kit

                                                  Designer Clean View Circulating Kit (Z33CVCK)

                                                  • Color: Black
                                                  • Type: Clean View Kit
                                                  • Required to complete the fireplace
                                                  • Clean view kit provides a modern appearance with no louvers
                                                  • Built-in circulating feature allows heat to transfer into the room
                                                  • Designed for the ZDV3318 series fireplaces

                                                       Grill Kit (VI30GBL)

                                                      • Finish: Black
                                                      • Type: Grill Kit
                                                      • Allows heat to radiate readily into the room
                                                      • Required to complete the installation of the unit
                                                      • Louver kit for ZDV3318 and ZVF33P series fireplaces
                                                      Click to see Liner Kit


                                                      Liner Kit

                                                      Metal Brick Liner (Z3318ML)

                                                      • Color: Brown
                                                      • Type: Liner
                                                      • 3 piece kit with hardware
                                                      • Stamped steel liner in a traditional brick pattern
                                                      • Unique blend of traditional and contemporary design elements
                                                      • Designed for the ZDV3318 series fireplace

                                                          Porcelain Reflective Panel Liner (Z3318PRL)

                                                          • Type: Liner
                                                          • 3 Piece Item
                                                          • Color: Reflective Black
                                                          • Installation hardware included
                                                          • Durable porcelain coated steel finish
                                                          • Amplifies the flame presentation via reflective qualities
                                                          • Sleek modern appearance compliments fire glass installations
                                                          • Designed specifically for ZDV3318 series fireplaces
                                                          Click to see Fan Kit


                                                          Fan Kit

                                                          Variable Wall Mount Speed Control (Z33FK)

                                                          • Type: Fan Kit
                                                          • Temperature Sensing
                                                          • Thermal switch for automatic on/off operation
                                                          • Variable speed control with built in all off setting
                                                          • Squirrel cage blower design for quiet and powerful operation
                                                          • Designed to fit ZDV3318, ZVF24 and ZVF33P series fireplaces
                                                              Click to see Safety Screen Barrier


                                                              Safety Screen Barrier

                                                              Safety Screen Barrier (Z33CSS)

                                                              • Color: Black
                                                              • Type: Safety Barrier Screen
                                                              • Works in place of the original barrier screen if it becomes lost or damaged
                                                              • Prevents accidental contact with hot fireplace glass and burner trays
                                                              • Designed specifically for the ZDV3318 series fireplaces
                                                                  Click to see Decorative Surround (For Louvered Units only)


                                                                  Decorative Surround

                                                                  Decorative Black Surround (Z6SBL)

                                                                  • Finish: Black
                                                                  • Type: Decorative Surround
                                                                  • Measures 36 5/8" Wide by 31 3/16" High
                                                                  • Wide perimeter design offers an accent between the fireplace and adjacent wall
                                                                  • Designed to be used with the ZDV3318 and ZVF33P series fireplaces
                                                                      Click to see Log Bits Kit


                                                                      Log Bits Kit

                                                                      Four Piece Log Bits Kit (VLBIT4)

                                                                      • Designed to bolster the look of existing Kingsman log sets
                                                                      • Includes four large log chunks
                                                                      • Easy to install and arrange as desired

                                                                          Six Piece Log Bits Kit (VLBIT6)

                                                                          • Designed to bolster the look of existing Kingsman log sets
                                                                          • Includes six large log chunks
                                                                          • Easy to install and arrange as desired
                                                                          Click to see Thermostat

                                                                             
                                                                          Thermostat

                                                                           

                                                                          Wall Mount Thermostat- For Millivolt Units (Z2MT)

                                                                          • Simple on/off millivolt thermostat design
                                                                          • Easy to use digital control
                                                                          • Allows convenient operation of gas appliances
                                                                          • Simple to wire to existing millivolt systems

                                                                          Programmable Digital Wall Mount Thermostat- For Millivolt Units (Z80PT)

                                                                          • Schedule programmable for desired operation
                                                                          • Works with Kingsman millivolt appliances
                                                                          • Easy to read digital LCD display
                                                                          Click to see Remote Control

                                                                          Remote Control

                                                                          On/Off Remote Control for Millivolt/IPI Units (GFRC)

                                                                          • Simple on/off operation for millivolt appliances
                                                                          • Allows for the operation of the appliance without manual control
                                                                          • Included receiver easily mounts within the appliance chassis
                                                                          • Reliable RF transmitter operation

                                                                            Thermostat Remote Control Millivolt/IPI Units (GTRC, EGTRC)

                                                                            • On/off operation with modulating thermostat control
                                                                            • Allows for the operation of the appliance without manual control
                                                                            • Included receiver easily mounts within the appliance chassis
                                                                            • Reliable RF transmitter operation

                                                                            Thermostat On/Off modulating for Natural Gas/Propane Millivolt/IPI Units
                                                                            (GTMRCN, GTMRCP, EGTMRCN, EGTMRCP)

                                                                            • On/off operation with modulating thermostat control
                                                                            • Allows for the operation of the appliance without manual control
                                                                            • Included receiver easily mounts within the appliance chassis
                                                                            • Reliable RF transmitter operation
                                                                            • Includes high/low modulating motor for natural gas and propane gas fireplaces

                                                                               
                                                                              Remote Control Heat Shield

                                                                               Remote Control Heat Shield (DCHS)

                                                                              • Designed to prolong remote receiver battery life
                                                                              • Reduces receiver operating temperatures and creates an air blanket
                                                                              • For all Kingsman millivolt remotes

                                                                               

                                                                              DOWNLOADS

                                                                              Order Confirmation:

                                                                              As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

                                                                              Order Shipment:

                                                                              Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at support@usfireplacestore.com

                                                                              Estimated Time of Arrival:

                                                                              We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

                                                                              Areas Covered:

                                                                              All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.

                                                                                Damages:

                                                                                It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

                                                                                Cancellations & Refunds:

                                                                                We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us at support@usfireplacestore.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.

                                                                                We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

                                                                                Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

                                                                                To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

                                                                                Our 110% Price Guarantee has some limitations:

                                                                                • Promotions such as rebates and buy one, get one free offer are not eligible
                                                                                • The item must be in stock on the competitors' website
                                                                                • The competitor must be an online store, they may not have a retail location
                                                                                • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
                                                                                • The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
                                                                                • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

                                                                                There may be brands excluded from that offer. Please contact us for further information.

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