Highlights

• Hybrid-FX^TM Flame Technology
• Premium Glowing Log Set
• Back Flame & Ember Bed Controlled Independently or Together Down Lighting
• 2 Different Ember Bed Stone Styles
• Full Flame Viewing Area
• Fully Finished Clean Face Installation
• 5,000 BTU Variable Heater
• Variable Flame Controls Remote Control
• Hidden Manual Controls
• Wi-Fi Controls with Modern Flames App

Upgrades

Click to see Wireless Wall Thermostat & Control

Wireless Wall Tether Thermostat with Full Feature Control with RGB and Brightness Slide Bar. This thermostatic wall control offers an upgraded control option for your fireplace. Wireless connect to your fireplace and enjoy simple control of all your fireplace's features including flames, heat, and light color at the touch of a button.

Click to see Grand Canyon Cannon Balls 

Grand Canyon Cannon Balls Decorative Media can help you create a unique and eye-catching fire feature, indoors or outdoors. Enjoy the flames and beautiful display with additional decorative media!
This decorative media can be used anywhere you want and are available in sizes - 2"and 4" diameter in Black, Dark Gray, and Silver. 12-pc 2" Cannon Ball Set  8-pc 4" Cannon Ball Set

Click to see River Stones – 16 Piece Set – 6 Color Options

 

Modern Flames River Stone Set can be placed behind the glass in electric fireplaces. Originally made for Landscape Pro Multi electric fireplace, this stone set will also be good for other electric fireplaces. Available in six different colors.

• For electric fireplaces
• 16-pc River Stone Set
• 6 Color Options: Black, Brown, Gray Wash, White, Red, or Silver

Black
Gray Wash
Silver
Brown
Red
White

Click to see 1/2″ Reflective Fireglass – 10 LB Jug – 7 Color Options

Enhance and decorate your fireplace or fire pit with 1/2″ Reflective Fire Glass. Easily add warmth and color to any old fireplace or fire pit without the ash and toxic smoke. Made of tempered glass with a mirror finish, this fire glass reflects light creating a brilliant display when lit.

1/2″ Reflective Fire Glass comes in seven colors. Choose from those colors, just mix and match them, and create an artistic display with or without fire.

Made of high-quality tempered glass and low maintenance, this reflective fire glass is built to withstand extreme temperature. Ashes, soot, and toxic fumes are things of the past.

Give new life to traditional fireplaces and firepits by enhancing it with 1/2″ Reflective Fire Glass

• Heat Resistant - Man-made glass product lasts a lifetime
• Vibrant Color - Beautiful reflective color provides vibrant tones that shimmer in firelight
• Thickness - Pieces are approximately 1/2-inch thick; Individual glass piece sizes may vary)
• Weight - 10-pound package of glass
• Available in 7 colors

POSEIDEN BLUE (RFG-10-PB)
KRYSTALLO DIAMOND  (RFG-10-KD)
VESPER BLACK (RFG-10-VB)
APOLLO BRONZE (RFG-10-AB)
TERRA COPPER (RFG-10-TC)
AMBER GOLD (RFG-10-AG)
CALYPSO BLUE (RFG-10-CB)

CA Residents: See Prop 65 WARNING.

Downloads

• Download Product Brochure

• Download Owner's Manual

• Download Remote Remote Guide

• Download Wireless Wall Mounted Touch Control Instructions

• Modern Flames Traditional Fireplace Catalog

Warranty

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.

We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

Our 110% Price Guarantee has some limitations:

• Promotions such as rebates and buy one, get one free offer are not eligible
• The item must be in stock on the competitors' website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

There may be brands excluded from that offer. Please contact us for further information.