Skip to product information
1 of 4

SKU:GG24NIF

Monessen 24" IntelliFire Plus Glow Getter Burner with Remote Control

Monessen 24" IntelliFire Plus Glow Getter Burner with Remote Control

2 reviews
Regular price $1,129.00
Regular price $1,271.00 Sale price $1,129.00
Sale Sold out
Fuel Type
  • Free Shipping on Orders Over $300
  • Same-Day Order Processing
  • Easy Monthly Installments Starting at 0% APR*
Got a question?
• Text or call 888-992-1556
• Email support@usfireplacestore.com
• Start a live chat

Our team is available to serve you 8:00 AM - 11:59 PM ET, 7 days a week.

View full details
Customer Reviews
5.0 Based on 2 Reviews
5 ★
100% 
2
4 ★
0% 
0
3 ★
0% 
0
2 ★
0% 
0
1 ★
0% 
0
Write a Review Ask a Question

Thank you for submitting a review!

Your input is very much appreciated. Share it with your friends so they can enjoy it too!

Filter Reviews:
MM
07/19/2024
Marc M.
United States United States

Professional and quick customer service

I have not fully installed the Monesson fireplace, so I cannot address the efficacy of the box. However, the customer interaction was quick and effective and there is a technical support team behind the curtains to answer the more complicated questions. Very good experience.

RM
11/11/2023
Rhonda M.
United States United States

Terrible customer service

Placed the order and given an expected delivery date. It kept getting delayed and delayed. It took over 10 days for the item to even be picked up by a shipper. It was about 2 weeks later than originally promised. This caused us a delay in turning a house back over to the owner after renovations. No one could ever explain why the lack of communication and why the delay.

  • Researched and ordered my fireplace from US FIreplace Store. Pricing was a fair value however, the customer service was EXCELLENT! I had an issue with the direct vent venting. I called US Fireplace and the correct items were sent out the next day AND Janessa stayed on top of my return authorization and sent me the permissions and documents I needed to return the incorrect item and no cost to me, including return shipping. Overall, I am a very satisfied customer and my fireplace looks and operates flawlessly. I am glad that I selected US FIreplace to source my direct vent fireplace. Thank you for the great service.

    Clay

    Monteagle, TN

  • I had placed an order, through Lowe's Home Improvement, for an Electric Firebox: Revillusion RBF42. Ordered 1st part of January. Was told I would have it in 3 weeks. When checking to see is it came in, was told it was delayed to 3/15. Was then told is was delayed until 4/25. Waited until 4/27 to check on it. Was then told it was now delayed until August. This firebox was going in a new Sun Room addition. I could not get my final inspection until the Firebox was installed. I went on line and googled for this same product. US Fireplace Store web site was given to me. This was on a Saturday. I call and reached a very nice man. Explain what I was look for. He checked and told me they had 30 of them in stock. I almost fell out of my chair. I clarified with him the product I was wanting. I ask how soon could I get it. He told me it would ship today. Again, was amazed. It arrived on the following Monday. What a pleasure and a relief working with US Fireplace Store and their employees. Exceed my expectations.

    Thomas W.

    Fort Mill, SC

  • Great prices, quick delivery and fast hassle free services on the issue I encountered. I had purchased an electric fireplace unit that would not fit into the existing fireplace space. With one email I was able to get the wrong fireplace refunded and picked up at my home at no extra cost and the new one I purchased and delivered free of charge. Great company.

    John P.

    Denvers, MA

1 of 12
  • 100,000+ Products

    America's largest selection of hearth & heating products. Fireplaces, stoves, fire pits, heaters, log sets and more.

  • Easy Returns

    Need to return the merchandise? We accept returns for 30 days from the date of delivery.

  • Live Chat Support

    No chatbots. Speak with a human. Average response time is 48 seconds.

  • 7 Days/Week Service

    We're here to help on live chat, email & phone. 8:00 AM - 11:59 PM Eastern Time.

  • Pay Over Time

    0% APR is available for 3 and 12- month financing.* See if you prequalify today.

  • Staff Picks

    Check out the Staff Picks collection. See the top products selected by our team.