SKU:LCUF42CR-C

Monessen 42" Lo-Rider LCUF Clean Face Vent Free Gas Firebox with Interior Panels

Name: Monessen 42" Lo-Rider LCUF Clean Face Vent Free Gas Firebox with Interior Panels
Brand: Monessen
SKU: LCUF42CR-C
Price: 1159.0 USD
Availability: InStock

$1,159.00

~~$1,331.00~~ $1,159.00

Sale Sold out

Interior Panel Type Cement Gray Stacked Traditional Multi-Tonal Brown Traditional Multi-Tonal Grey Stacked Traditional Multi-Tonal Grey Herringbone

Product variants

Outside Air Kit

Brick Panels

Contemporary Front

Trim Kits

Light Kit

Fan Kit

Logs (Required to Complete)

Burners (Required to Complete)

Log Accessories

Mantels

Mantel Base

Insulated Flex Duct

Flex Duct for Outside Air

Estimated Delivery Date: Between December 25th and December 31st to all states excl. Alaska & Hawaii if ordered in the next 24 hours 00 minutes 00 seconds.

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LO-RIDER LCUF VENT FREE FIREBOX

For a true masonry look, the Monessen Lo-Rider Series features a low-profile hearth, therefore the firebox appears to just about rest on the floor, providing the tallest fireplace opening and a really expansive viewing area. Because Lo-Rider Series vent-free fireboxes and log sets are designed to be installed and operated without a chimney, flue or vent, they will be installed in locations in your home where it might be impossible or cost-prohibitive to install a vented fireplace. they supply the most economical installation, only requiring a connection to a gas line. With a gorgeous Monessen vent-free log set, hideaway screens and a choice of liners and add-ons, the Lo-Rider fits any type of room.

Its name says it all! The flush hearth design of our Lo-Rider vent-free firebox mimics the look of a true wood-burning fireplace. Your favorite Monessen vent-free log set, hide-away screen pockets and extra tall opening show off your fireplace in unparalleled style. And, like all of our fireboxes, the Lo-Rider’s design delivers maximum heat to your space, while the ventless zero clearance design gives you the flexibility to install just about anywhere.

The LCUF series of vent-free fireboxes from Monessen offers flexibility with 3 sizes - 32", 36" and 42" with Cement Grey Stacked Traditional, Multi-Tonal Brown Traditional, Multi-Tonal Grey Stacked Traditional, Multi-Tonal Grey Herringbone Interior Panels.

A Monessen vent-free firebox is the perfect way to display and operate your Monessen vent-free log set. While our log sets can be utilized in an existing approved wood-burning fireplace (converted with a gas line), if your home does not already have an existing fireplace, a vent-free firebox is an economical way to add a fireplace to your home. Installed in either your wall or a free-standing cabinet, a vent-free firebox is simply the metal combustion chamber of a traditional fireplace system, without the log set and engine. You then add the vent-free log set (with engine) of your choice to complete it.

Monessen offers one of the most diverse lineups of vent-free gas fireboxes available, making it easy to find the right look for your home. Enjoy beautiful flames, excellent heating and a customized look with the addition of your choice of Monessen log sets.

Because vent-free fireboxes and log sets are designed to be installed and operated without a chimney, flue or vent, they can be installed in locations in your home where it would be impossible or cost-prohibitive to install a vented fireplace. They provide the most economical installation, only requiring a connection to a gas line.

Monessen vent-free fireboxes allow for zero clearance installation, which means they may be installed flush against any combustible surface such as drywall or wood. This gives you added flexibility and helps save installation dollars when deciding where to install your fireplace, whether on an interior or exterior wall. (It is important to remember that the appliance should be sized to fit the area in which it is to be installed and must meet any additional regional or local requirements.

Monessen offers a large selection of vent-free log sets (sold separately) that are a perfect complement to your new fireplace. This firebox can accommodate any Monessen 30" Vent Free Gas Log Set.

FEATURES

Size: 42 Inches
Color: Black
Clean, louver-less design
Optional Top-down accent lighting
Product Dimensions: 48" W x 37 1/2" H x 22 3/4" D
Screens tuck away into hidden pockets to reveal expansive views
Choice of interior panels to fit your decor and highlight your log set
Flush-hearth design and tall opening mimic a wood-burning fireplace
A choice of add-on options creates your own unique look
Angled firebox and unique air channels move more heat into room
Limited lifetime warranty
UL design certified to ANSI Z221.91.A2002

*Please Note: This is for the firebox only, no logs are included.

*Also Note: Maximum BTU will be determined by the log set.

*Also Note: Multi-tonal and Black Glass interior panels are available for single-sided units only. Traditional concrete interior panels are available for single-sided and Designer See-Through models.

PRODUCT SPECIFICATIONS

Lo-Rider LCUF 42	LCUF42CR-C/LCUF42CR-BT/LCUF42CR-GT/LCUF42CR-GH
Size:	42"
Appliance Width:	48"
Appliance Height:	37-1/2"
Appliance Depth¹:	22-3/4"
Hearth Front Width:	39-3/4"
Hearth Front Height:	29-3/4"
Hearth Depth:	15-1/4"
Hearth Rear Width:	31-5/8"
Hearth Rear Height:	28-1/4"
Viewing Area:	42 x 30-3/4"

TECHNICAL SPECIFICATIONS

Framing Dimensions: 48-1/2"W X 34-1/2"H X 22-3/4" D
Actual Viewing Area: 42" W x 30 3/4" H

INCLUDES

Flush hearth design
Black hood
Features mesh screens with hide-away pockets, hood and junction box
Circulating firebox with Cement Gray Stacked Traditional/Multi-Tonal Brown Traditional/Multi-Tonal Grey Stacked Traditional/Multi-Tonal Grey Herringbone Interior Panels.

CA Residents: See Prop 65 WARNING

CORNER INSTALLATION

FRAMING FRONT VIEW

FRONT VIEW

MINIMUM HEARTH DIMENSIONS

LEFT SIDE VIEW

RIGHT SIDE VIEW

FRAMING TOP VIEW

TOP VIEW

OPTIONS & ACCESSORIES

Burners (Required to Complete)

Click to see Burners

	EYF24PM/EYF24NM/EYF24PV/EYF24NV Monessen popular EYF burner raise for dancing flames. Enjoy dancing, realistic flames with the EYF burner. The available EYF burner produces a fine yellow flame, heavy duty grate assembly adds an authentic touch. FEATURES Fuel Type: NG or LP Ignition Type: Manual Control/Millivolt Control Burner Only: 24" EYF Burner For use with firebox Use with 24" Charred Hickory 5-piece Multi-Log Set, 24" Mountain Oak 5-piece Multi-Log Set and 30" Mountain Oak 5-piece * Please Note: This is for the gas burner only. No logs are included.
	GG24NV/GG24PV Glow Getter burner are available in 18" and 24" sizes, these burners feature a cast iron grate, volcanic rock, rock wool, on/off switch, manual variable flame height control and are remote ready. FEATURES Fuel Type: NG or LP Ignition Type: Millivolt Control Burner Only: 24" Glow Getter Burner For use with firebox Use with 24" Charisma Burncrete Hybrid 8 pc Log Set and 30" Charisma Burncrete Hybrid 8 pc Log Set. Use with 24" Dynamo Burncrete Hybrid 7 pc Log Set and 30" Dynamo Burncrete Hybrid 7 pc Log Set. Use with 24" Moxie Burncrete Hybrid 8 pc Log Set and 30" Moxie Burncrete Hybrid 8 pc Log Set. * Please Note: This is for the gas burner only. No logs are included.
	GG24NIF/GG24PIF Glow Getter burner are available in 18" and 24" sizes, these burners formats. Featuring the IntelliFire Plus with ODS system for five-step flame adjustment, these burners come complete with cast iron grate, volcanic rock, rock wool, on/off switch, touch button command center, electronic ignition and RC300 thermostat remote control. FEATURES Fuel Type: NG or LP Ignition Type: IPI Control Burner Only: 24" Glow Getter Burner For use with firebox Use with 24" Charisma Burncrete Hybrid 8 pc Log Set and 30" Charisma Burncrete Hybrid 8 pc Log Set. Use with 24" Dynamo Burncrete Hybrid 7 pc Log Set and 30" Dynamo Burncrete Hybrid 7 pc Log Set. Use with 24" Moxie Burncrete Hybrid 8 pc Log Set and 30" Moxie Burncrete Hybrid 8 pc Log Set. * Please Note: This is for the gas burner only. No logs are included.
	NB24NV/NB24PV Natural Blaze burner available in 18" and 24" sizes, these burners come in both natural and propane gas formats and feature a cast iron grate, volcanic rock, rock wool, on/off switch, manual variable flame height control and are remote ready. FEATURES Fuel Type: NG or LP Ignition Type: Millivolt Control Burner Only: 24" Natural Blaze Burner For use with firebox Use with 24" Beachcomber Burncrete refractory 6-piece log set and 30" Beachcomber Burncrete refractory 6-piece log set Use with 24" Berkley Oak fiber ceramic 7-piece log set and 30" Berkley Oak fiber ceramic 7-piece log set Use with 24" Berkley Oak refractory 7-piece log set and 30" Berkley Oak refractory 7-piece log set Use with 24" Highland Oak Refractory 7-piece log set and 30" Highland Oak Refractory 7-piece log set Use with 24" Stony Creek refractory 11-piece log set and 30" Stony Creek refractory 11-piece log set * Please Note: This is for the gas burner only. No logs are included.
	NB24NIF/NB24PIF Natural Blaze burner available in 18" and 24" sizes, these burners come in both natural and propane gas. Featuring the IntelliFire Plus with ODS system for five-step flame adjustment, these burners come complete with cast iron grate, volcanic rock, rock wool, on/off switch, touch button command center, electronic ignition and RC300 thermostat remote control. FEATURES Fuel Type: NG or LP Ignition Type: IPI Control Burner Only: 24" Natural Blaze Burner For use with firebox Use with 24" Beachcomber Burncrete refractory 6-piece log set and 30" Beachcomber Burncrete refractory 6-piece log set Use with 24" Berkley Oak fiber ceramic 7-piece log set and 30" Berkley Oak fiber ceramic 7-piece log set Use with 24" Berkley Oak refractory 7-piece log set and 30" Berkley Oak refractory 7-piece log set Use with 24" Highland Oak Refractory 7-piece log set and 30" Highland Oak Refractory 7-piece log set Use with 24" Stony Creek refractory 11-piece log set and 30" Stony Creek refractory 11-piece log set * Please Note: This is for the gas burner only. No logs are included.
	PH24PM/PH24NM/PH24PV/PH24NV PH burner are available in 18" and 24" sizes, these burners feature manual control and come in both Natural Gas and Propane. Also available in remote-control ready burners come in both Natural Gas and Propane. Millivolt Control Valve comes with On/Off Switch and Manual Variable Flame Height Control. FEATURES Fuel Type: NG or LP Ignition Type: Manual Control/Millivolt Control Burner Only: 24" PH Burner For use with firebox Use with 24" Mountain Cedar 6-piece Multi-Log Set and 30" Mountain Cedar 6-piece Multi-Log Set * Please Note: This is for the gas burner only. No logs are included.

Logs (Required to Complete)

Click to see Logs

	Mountain Oak 30 (EYF30-R) 30" Mountain Oak Design 5 Piece Refractory Log Set For use with 24" EYF burner system Refractory cement for fine detailing Detailed log design Includes volcanic rock Available in millivolt and manual control
	Charisma 30 (CR30-H) 30" Charisma design 8 Piece burncrete hybrid log set For use with 24" Millivolt Control Glow Getter Burner For use with 24" IntelliFire Plus Glow Getter Burner with Remote Control New Burncrete® hybrid technology includes provides sharp detail and glowing logs Exclusive Glow Getter burner technology boasts dancing multi-peak flames and a glowing, active, ember bed Whole log with natural bark detail eight-piece log stack – so authentic its indistinguishable from the real thing Hand-painted details create a true log look Gorgeous colors and beautiful detail complement any décor Available in IntelliFire Plus® or millivolt control No chimney or venting required makes installation fast, easy, and affordable Includes volcanic rock, rock wool embers and ember bed log switch
	Dynamo 30 (DY30-H) 30" Dynamo design 7 Piece burncrete hybrid log set For use with 24" Millivolt Control Glow Getter Burner For use with 24" IntelliFire Plus Glow Getter Burner with Remote Control Burncrete® hybrid technology includes provides sharp detail and glowing logs Exclusive Glow Getter burner technology boasts dancing multi-peak flames and a glowing, active, ember bed Stout, authentic-looking log with natural bark detail in a robust seven-piece log stack Hand-painted details create a true log look Gorgeous colors and beautiful detail complement any décor Available in IntelliFire Plus® or millivolt control No chimney or venting required makes installation fast, easy, and affordable Includes volcanic rock, rock wool embers and ember bed log switch
	Moxie 30 (MX30-H) 30" Moxie design 8 Piece burncrete hybrid log set For use with 24" Millivolt Control Glow Getter Burner For use with 24" IntelliFire Plus Glow Getter Burner with Remote Control New Burncrete® hybrid technology includes provides sharp detail and glowing logs Exclusive Glow Getter burner technology boasts dancing multi-peak flames and a glowing, active, ember bed Split oak style nine-piece log stack looks like you chopped it yourself Hand-painted details create the authentic look Gorgeous colors and beautiful detail complement any décor Available in IntelliFire Plus® or millivolt control No chimney or venting required makes installation fast, easy, and affordable Includes volcanic rock, rock wool embers and ember bed log switch
	Beachcomber 30 (BC30-R) 30" Beachcomber design 6 Piece buncrete refractory log set For use with 24" Millivolt Control Natural Blaze Burner For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control EXCLUSIVE Natural Blaze Technology Available with the IntelliFire Plus® system or millivolt control Cast iron grate standard with burner Volcanic rock, rock wool embers and ember bed log switch
	Berkley oak 24 (BO30-F) 24" Berkley oak design 7 Piece ceramic fiber log set For use with 24" Millivolt Control Natural Blaze Burner For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control EXCLUSIVE Natural Blaze Technology Available with the IntelliFire Plus® system or millivolt control Low profile design for a true glowing ember look Refractory cement for fine detailing or ceramic fiber to reflect more heat Includes volcanic rock and rock wool embers
	Berkley oak 30 (BO30-R) 30" Berkley oak design 7 Piece refractory log set For use with 24" Millivolt Control Natural Blaze Burner For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control EXCLUSIVE Natural Blaze Technology Available with the IntelliFire Plus® system or millivolt control Cast iron grate standard with burner Volcanic rock, rock wool embers and ember bed log switch
	Highland oak 30 (HO30-R) 30" Highland oak design 7 Piece refractory log set For use with 24" Millivolt Control Natural Blaze Burner For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control EXCLUSIVE Natural Blaze Technology Available with the IntelliFire Plus® system or millivolt control Cast iron grate standard with burner Volcanic rock, rock wool embers and ember bed log switch
	Stoney creek 30 (SC30-R) 30" Stoney creek design 11 Piece refractory log set For use with 24" Millivolt Control Natural Blaze Burner For use with 24" IntelliFire Plus Natural Blaze Burner with Remote Control EXCLUSIVE Natural Blaze Technology Available with the IntelliFire Plus® system or millivolt control Cast iron grate standard with burner Volcanic rock, rock wool embers and ember bed log switch
	Mountain cedar 30 (PH30R) 30" Mountain cedar Design 6 Piece Refractory Log Set For use with 24" PH burner system Refractory cement for fine detailing Available in millivolt and manual control Includes volcanic rock

Log Accessories

Click to see Optional Log Accessories

SC2430EK

The Monessen 24" & 30" Stony Creek Vent Free Gas Log Set features the choice to add the two top log enhancement kit. This enhancement kit is priced reasonably and adds two additional logs to the very top of the stack to make a fuller look that goes well with larger fireplaces. Each log has been made with the utmost take care of a realistic, authentic look that you simply won't find anywhere else.

Size: 24 inch & 30 inch
Unique, hand-painted finish
Designed for use with 24 & 30-inch stony creek gas log sets

Mantels

Click to see Optional Mantels

	C ACADIA FLUSH WOOD MANTEL (AFAAMPC/AFAAAUC) Signature Series Traditional Style Standard wooden flush mantel Enhance your Whole Hearth Design Available in paint-grade primed MDF or unfinished maple Unfinished mantels are delivered ready to be finished with your choice of paint or stain C SIZE TECHNICAL SPECIFICATIONS (A) - Opening Width - 53" (B) - Outside Width - 70" (C) - Opening Height - 42" (D) - Outside Height - 54 1/2" (E) - Top Width - 78" (F) - Leg Width - 6 3/4" (G) - Shelf Depth - 7 1/2" (H) - Leg Depth - 3 3/4" * Please Note: This is the Mantel only.
	C BATTLEFIELD FLUSH WOOD MANTEL (AFBDMPC/AFBDAUC/AFBDKAC) Design Series Rustic Style Standard wooden flush mantel Enhance your Whole Hearth Design Available in paint-grade primed MDF or unfinished maple or Unfinished Distressed Knotty Alder Unfinished mantels are delivered ready to be finished with your choice of paint or stain C SIZE TECHNICAL SPECIFICATIONS (A) - Opening Width - 53" (B) - Outside Width - 70" (C) - Opening Height - 42" (D) - Outside Height - 56 1/2" (E) - Top Width - 80" (F) - Leg Width - 6 1/2" (G) - Shelf Depth - 9" (H) - Leg Depth - 5 1/4" * Please Note: This is the Mantel only.
	C BELLEVUE FLUSH WOOD MANTEL (AFBEMPC/AFBEAUC) Design Series Transitional Style Standard wooden flush mantel Enhance your Whole Hearth Design Available in paint-grade primed MDF or unfinished maple Unfinished mantels are delivered ready to be finished with your choice of paint or stain C SIZE TECHNICAL SPECIFICATIONS (A) - Opening Width - 53" (B) - Outside Width - 69" (C) - Opening Height - 42" (D) - Outside Height - 57 3/4" (E) - Top Width - 76" (F) - Leg Width - 6 1/2" (G) - Outside Shelf Depth - 7 3/4" (H) - Shelf Inset Depth - 5 1/2" (I) - Shelf Inset Width - 47" (J) - Leg Depth - 3 3/4" * Please Note: This is the Mantel only.
	C PORTICO FLUSH WOOD MANTEL (AFPOMPC/AFPOAUC) Design Series Transitional Style Standard wooden flush mantel Enhance your Whole Hearth Design Available in paint-grade primed MDF or unfinished maple Unfinished mantels are delivered ready to be finished with your choice of paint or stain C SIZE TECHNICAL SPECIFICATIONS (A) - Opening Width - 53" (B) - Outside Width - 70" (C) - Opening Height - 42" (D) - Outside Height - 59" (E) - Top Width - 78 1/2" (F) - Leg Width - 8" (G) - Shelf Depth - 9" (H) - Leg Depth - 4" * Please Note: This is the Mantel only.
	C KENWOOD FLUSH MANTEL (AFKDMPC/AFKDAUC) Signature Series Transitional Style Standard wooden flush mantel Enhance your Whole Hearth Design Available in paint-grade primed MDF or unfinished maple C SIZE TECHNICAL SPECIFICATIONS (A) - Opening Width - 53" (B) - Outside Width - 70" (C) - Opening Height - 42" (D) - Outside Height - 54 1/4" (E) - Top Width - 79 1/2" (F) - Leg Width - 8" (G) - Shelf Depth - 9 3/4" (H) - Leg Depth - 5" * Please Note: This is the Mantel only.
	C WESCOTT FLUSH WOOD MANTEL (AFWTMPC) Select Series Transitional Style Standard wooden flush mantel Enhance your Whole Hearth Design Available in paint-grade primed MDF C SIZE TECHNICAL SPECIFICATIONS (A) - Opening Width - 53" (B) - Outside Width - 66" (C) - Opening Height - 42" (D) - Outside Height - 55 1/4" (E) - Top Width - 72 1/4" (F) - Leg Width - 6" (G) - Shelf Depth - 7 1/2" (H) - Leg Depth - 2 3/4" * Please Note: This is the Mantel only.
	C ROXBOROUGH FLUSH WOOD MANTEL (AFRHMPC/AFRHAUC) Signature Series Traditional Style Standard wooden flush mantel Enhance your Whole Hearth Design Available in paint-grade primed MDF or unfinished maple C SIZE TECHNICAL SPECIFICATIONS (A) - Opening Width - 53" (B) - Outside Width - 65" (C) - Opening Height - 42" (D) - Outside Height - 54 1/2" (E) - Top Width - 73" (F) - Leg Width - 4" (G) - Shelf Depth - 7 1/4" (H) - Leg Depth - 3" * Please Note: This is the Mantel only.

Mantel Base

Click to see Optional Mantel Base

C KENWOOD FLUSH MANTEL BASE (HTKDMPC/HTKDAUC)

Flush wood mantels and base are a great value that create a focal point for all rooms. Each is delivered ready to finish with your choice of paint or stain to perfectly match the personal style and décor of your home.

Signature Series
Transitional Style
Standard wooden flush mantel base
Enhance your Whole Hearth Design
Available in paint-grade primed MDF or unfinished maple
Unfinished mantels are delivered ready to be finished with your choice of paint or stain

C TECHNICAL SPECIFICATIONS

(A) - Top Width - 74"
(B) - Bottom Width - 75"
(C) - Height - 10"
(D) - Top Depth - 11-1/4"
(E) - Bottom Depth - 11-3/4"

Accessories

Click to see Optional Contemporary Front

L42BCF

Available in three sizes, this contemporary front provides a decorative accent that adds allure to your firebox.

Color: Black
Size: 32, 36 and 42 Inches
Optional accessory
Contemporary design
Designed for use with Lo-Rider fireboxes

Click to see Optional Accent light kit

MONAL-VF

Top-down accent lighting further enhances the fireplace experience.

Made especially for the Monessen Attribute and Lo-Rider Series fireboxes, this optional Accent Lighting Kit can add striking lighting possibilities to your fireplace. It is installed above the fire bed and shines down into the fireplace. Installing the accent light kit will create dramatic shadows inside the fireplace, adding additional visual interest, even when no fire is burning.

The item may vary from the photo shown.

Light kit
Weight: 1.5 lbs
Optional accessory
Designed for use with Lo-Rider and Attribute fireboxes

Click to see Optional Brick Panels

L42BGL

Magnify the flame presentation with reflective black glass panels for a dazzling contemporary look with more reflection and durability.

Finish: Black
Size: 32, 36 and 42-inch
Optional accessory
Designed for use with Lo-Rider fireboxes
Reflects the light of the flame for more robust appearance

Click to see Optional Fan kit

GFK-160VF

The optional fan moves heated air into the room creating a cozy environment.

Installing a fan kit or blower is both cost and energy-efficient. It allows for the heat created in your vent-free fireplace to be distributed throughout the room. This blower features a rheostat and temperature sensor.

160 CSM
Optional accessory
Designed for use with Monessen vent free fireboxes

Click to see Optional Trim Kit

AL42TK

Finish the Attribute your way with optional trim for added accents.

Then consider getting the Monessen Trim Kit for Attribute and Lo-Rider Fireboxes. This optional accessory is a classy way to complete the look of the firebox as well as cover the edges where the firebox and fireplace meet.

Color: Black
Black finish
Optional accessory
Size: 32, 36 and 42 Inches
Designed for use with Attribute and Lo-Rider Series fireboxes

Click to see Optional Venting

ID4

Size: 4 Inch
2 lbs. total
For outside air
Insulated flex duct
Includes two 42 inch sections

Compatible with the following Monessen appliances

32", 36", 42" Lo-Rider (LCUF) Series Vent Free Firebox.
36" Lo-Rider See-Through Vent Free Firebox.

Click to see Optional Outside Air Kit

AKD

An optional outside air kit is created to introduce fresh, outside air to the firebox as desired. it's a crucial accessory in newer, more air-tight structures for an adequate supply of fresh air. Some local building codes may require the inclusion of an outside air kit.

Included access door
Outside combustion air kit
Chimney air kit component
Designed for use with Attribute, Lo-Rider and Exacta Series fireboxes

*Note: The actual item may vary in appearance versus a photo. Included is an outside air hood, wire ties, outside air collar and outside air door. The flexible duct isn't included.

Click to see Optional Flex Duct for Outside Air

UD4

Weighs 3 pound
4" (100mm) in diameter
Uninsulated flex duct for outside air
Includes two 42" (1065mm) sections

Compatible with the following Monessen appliances

BUF Exacta Vent-Free Circulating Firebox
LCUF Lo-Rider Clean Face Firebox
Lo-Rider See-Through Clean Face Firebox

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10/12/2022

Gas fireplace purchase

Good overall experience. Interaction from the time I was looking until order was great. All parts shipped well in advance of actual tracking and actually I had everything before I received tracking. Parts arrived safe and sound.

Scott A.

United States

What our customers are saying...

Researched and ordered my fireplace from US FIreplace Store. Pricing was a fair value however, the customer service was EXCELLENT! I had an issue with the direct vent venting. I called US Fireplace and the correct items were sent out the next day AND Janessa stayed on top of my return authorization and sent me the permissions and documents I needed to return the incorrect item and no cost to me, including return shipping. Overall, I am a very satisfied customer and my fireplace looks and operates flawlessly. I am glad that I selected US FIreplace to source my direct vent fireplace. Thank you for the great service.
Clay
Monteagle, TN
I had placed an order, through Lowe's Home Improvement, for an Electric Firebox: Revillusion RBF42. Ordered 1st part of January. Was told I would have it in 3 weeks. When checking to see is it came in, was told it was delayed to 3/15. Was then told is was delayed until 4/25. Waited until 4/27 to check on it. Was then told it was now delayed until August. This firebox was going in a new Sun Room addition. I could not get my final inspection until the Firebox was installed. I went on line and googled for this same product. US Fireplace Store web site was given to me. This was on a Saturday. I call and reached a very nice man. Explain what I was look for. He checked and told me they had 30 of them in stock. I almost fell out of my chair. I clarified with him the product I was wanting. I ask how soon could I get it. He told me it would ship today. Again, was amazed. It arrived on the following Monday. What a pleasure and a relief working with US Fireplace Store and their employees. Exceed my expectations.
Thomas W.
Fort Mill, SC
Great prices, quick delivery and fast hassle free services on the issue I encountered. I had purchased an electric fireplace unit that would not fit into the existing fireplace space. With one email I was able to get the wrong fireplace refunded and picked up at my home at no extra cost and the new one I purchased and delivered free of charge. Great company.
John P.
Denvers, MA