Ohio Flame Fire Poker
Ohio Flame Fire Poker
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Because they know how important it is to stay true to their local roots, Ohio Flame Inc. proudly sources their heavy gauge American steel from various domestic steel mills. And as much as possible, uses American Made materials throughout their entire production process. The company is located in Columbiana Ohio, which is not only the birthplace of the famed titan of industry, Harvey Firestone but was also named as Reader Digest's 2019's "Nicest Place in America". Their location in the C&S Industrial Center in Columbiana Ohio allows for more efficient service routes with both Ground and Freight shipments. Their location is open to the public by appointment only.
- 100% American Made
- Lifetime Warranty
- No Assembly Required
|Weight||4 lbs.||4 lbs.||12 lbs.|
Researched and ordered my fireplace from US FIreplace Store. Pricing was a fair value however, the customer service was EXCELLENT! I had an issue with the direct vent venting. I called US Fireplace and the correct items were sent out the next day AND Janessa stayed on top of my return authorization and sent me the permissions and documents I needed to return the incorrect item and no cost to me, including return shipping. Overall, I am a very satisfied customer and my fireplace looks and operates flawlessly. I am glad that I selected US FIreplace to source my direct vent fireplace. Thank you for the great service.
I had placed an order, through Lowe's Home Improvement, for an Electric Firebox: Revillusion RBF42. Ordered 1st part of January. Was told I would have it in 3 weeks. When checking to see is it came in, was told it was delayed to 3/15. Was then told is was delayed until 4/25. Waited until 4/27 to check on it. Was then told it was now delayed until August. This firebox was going in a new Sun Room addition. I could not get my final inspection until the Firebox was installed. I went on line and googled for this same product. US Fireplace Store web site was given to me. This was on a Saturday. I call and reached a very nice man. Explain what I was look for. He checked and told me they had 30 of them in stock. I almost fell out of my chair. I clarified with him the product I was wanting. I ask how soon could I get it. He told me it would ship today. Again, was amazed. It arrived on the following Monday. What a pleasure and a relief working with US Fireplace Store and their employees. Exceed my expectations.
Fort Mill, SC
Great prices, quick delivery and fast hassle free services on the issue I encountered. I had purchased an electric fireplace unit that would not fit into the existing fireplace space. With one email I was able to get the wrong fireplace refunded and picked up at my home at no extra cost and the new one I purchased and delivered free of charge. Great company.
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Need to return the merchandise? We accept returns for 30 days from the date of delivery.
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