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The Onyx® Wall Mounted Electric Fireplace is a beautiful, 50" wide, electric fireplace with realistic flames and contemporary black frame that will make a strong design statement in your living room, family room or any room in your home.
With its lifelike flames and stunning black frame, Touchstone's Onyx® is the perfect addition to the functionality and style of your home. This 50" wide electric fireplace can be mounted on the wall of your bedroom, family room, or anywhere in your home to offer the aesthetic appeal of a finely crafted fireplace without the troubles or hazards of an actual fire. While the Onyx® can be used without the heating feature for simple mood or stylistic purposes, it also offers 2 levels of heating (high and low) to help heat any room up to 400 square feet. Additionally, Touchstones Onyx® Electric Fireplace requires a simple installation with easy step by step instructions.
The Onyx® now ships with both a log and crystal hearth option. When you received the Onyx, just choose if you want the realism of a log flameset or the modern look of a crystal flameset. To view the realistic flames of this unit check out the video link on this page. The Onyx®flames sit behind one tempered piece of glass and offer the illusion of a real fireplace without the hassle. The Onyx® heating options make this electric fireplace a versatile addition to your home. Thanks to the Onyx® ability to display flames while emitting heat or to display flames without the heating feature, you can also enjoy the calming flames all year round. In addition to its versatile heating settings, The Onyx® also offers 5 flame brightness settings giving you the ability to adjust the flames to your desired glow. The brightness options, which can be manipulated by the unit's remote to range from a dull ember glow to a full blaze. The Onyx® flames are so realistic, your electric fireplace will be mistaken for a real gas fireplace. Read more about the benefits of electric fireplaces.
Offering both a high and low heat setting, which quickly add heat to a room up to 400 sq. ft. Please note the heater isn't designed to be the primary heat source in your room or home. Its designed to warm up a cool evening, or bring the temperature of a room up a few degrees. You will find that the heat and style of your electric fireplace combined with your home's primary heating will offer just the right amount of warmth and ambiance for a cozy atmosphere. You can control your electric fireplaces heat setting by using the units remote control or by simple using the control options on the side of the fireplace. The Onyx® also gives you the option of using the built in timer to control the heat settings so that you have the ability to time the fireplaces heat duration for up to 7.5 hours.
Mounting your Onyx® fireplace to your wall is simple and it usually only takes one person to get the job done. Installation instructions are included with the unit and are clear and easy to understand. The Onyx® easily mountable bracket is included and once it has been mounted to your wall, all you need to do is hang and secure your fireplace with the included screws. As recommended by Touchstone™, the optimal placement of your Onyx® Electric fireplace is high enough on your wall to conceal the mounting hardware but at least 24 inches below your ceiling. Most customers opt to mount their Onyx® on the wall below their wall-mounted flatscreen television, however, we recommend you mount your electric fireplace at least 24 "below your TV because of its heating feature.
80001 - Onyx Electric Fireplace Owners Manual
80001 - Onyx Electric Fireplace Dimensional Drawing
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Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt.If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, andrefuse delivery.Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us email@example.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
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