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The Touchstone™ Sideline® Steel Electric Fireplace takes all the features of our popular Sideline® glass faced fireplace, but brings it to you in a matte black steel face design, ideal for more traditional room settings. In place of the glass face of the standard Sideline®, the Sideline® Steel offers a black steel frame, with the heating element and log set behind a classic fireplace screen, lending to its more classic look. It's ideal for dens, basements or any room where a standard fireplace is being replaced or was never installed.
The Touchstone™ Sideline® Steel Electric Fireplace was designed to meet the needs of contractors and do-it-yourself installers, who are looking for the realistic flame of a Touchstone™ fireplace mounted flush to a wall. By eliminating the glass surface, the design lends itself to less modern installations.
Like standard Sidelines, the heating element is in the front of the fireplace, so the flame and heat vent are situated near each other. Add the metal fire screen to the 5100 BTUs of heat, and you have a dramatically realistic flame set, all with no smoky smell or mess of a real fireplace. The Sideline® Steel has 2 heat settings (high and low) and will heat a room up to 400 sq. ft. Also, the fireplace's flame can be used without the heating feature. The Sideline® Steel is easy to install and comes with simple and understandable instructions.
The heart of Touchstone's electric fireplaces is the flame itself. We tell our customers the flame will go beyond your expectations, and the feedback we receive confirms it. The flames deliver the same relaxing effect of real flames, without the smell or mess, and it looks great in any room of the house. With the 5 settings offered by the Sideline® Steel, ranging from a dim glow to a full fire blaze, you have the power to adjust the flame intensity based on your desired mood or lighting of the room with the control features on your unit's remote.
The Sideline® Steel features a 5100 BTU heating element, allowing you to recess your electric fireplace into the wall while also providing heat through the vent in the front of the unit. The Sideline® Steel offers two heat settings, which are quick to add heat to a room up to 400 sq. ft. The classic fireplace look of the Sideline® Steel along with the heating element will immediately change your room. Your electric fireplaces heat settings can be controlled using the remote or the controls on the front of the unit, and you also have the option of controlling the heat by setting the Sideline® Steel built-in heat timer for up to 7.5 hours.
All Sideline® Series Fireplaces now come with both glass crystals and a faux log set. For a contemporary feel, install the glass crystals in your Sideline® Series Fireplace. For a more traditional look, install the faux log set in your Sideline® Series Fireplace. The Sideline® Series Fireplace ships with both options, so you can choose the look that is right for you.
The Sideline® Steel electric fireplace is versatile. Designed for insertion in your wall, it can also be mounted on your wall. Instructions for mounting and install come with the fireplace, and we recommend you follow the simple instructions provided. We do recommend placing your Sideline® Steel at least 12" below your ceiling or 12" below your mounted flat screen because of its heating feature.
Sideline® Steel Electric Fireplace Owners Manual
Sideline® Steel Electric Fireplace Product Brochure
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As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt.If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, andrefuse delivery.Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us email@example.com before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
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