• Fireplace Unit
  
• IntelliFire Touch Ignition System
• Bronze Glass Media
• Tempered Glass
• Junction Box & Battery Backup
• Manual Gas Valve Shut-off and Flex Connector
• 4" x 6-5/8" Top Vent Collar

Not Included

• Front (Required to Complete)
  
• Driftwood Log Set
• LED Accent Light
  
• Refractory
  
• Fan
  
• Heat Management
  
• Controls/Wall Switches
  
• LP Conversion Kit
• Other Media Options

• Direct Vent Technology - Removes any fumes or combustion exhaust efficiently and effectively from your home.
• IntelliFire Touch® - Offers you a touchscreen remote control or wireless wall switch to fit your life.
• Battery Backup - Ensures you always have a reliable source of warmth even with a winter power outage.
• Stunning continuous flame in a popular linear design, available in 32" or 42" models
  
• Customize the interior with fade-resistant reflective black glass interior panels, driftwood logs, natural stones, glass firebed colors and LED accent lighting
  
• Select from the IntelliFire® app, touchscreen remote, or wireless wall switch for the solution that fits your life
  
• Optional Passive Heat™ disperses heat naturally (no fan), reducing wall temperatures for TV placement 12" above the fireplace without a mantel
  
• Enjoy your fireplace any season by using heat distribution kits to direct heat where you want it, inside or outside your home
  

Notes

• If installing a SmartWall Kit you cannot use a Power Vent or fan
• If installing a Passive Heat Kit you cannot use a fan
• If ordering lights or fan, must order IFT-RC400
• If changing media, follow the required number below:
• Glass media: 6 lbs of glass
• Natural stones: 4 bags of stones
• Log set & stones: 1/2 bag of stones

Venting Notes

• Requires 6-5/8" SLP pipe
• Approved for use with PVLP-SLP, PVI-SLP-B and PVV-SLP with power vent wire harness and IFT-RC400 remote (order separately). See venting section of manual.

Majestic warranties illustrate commitment to producing the best and most reliable products available—and allow you to own your hearth appliance with confidence. You can read and download the specifics of the warranties below.

Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances (each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor.

Warranty Coverage

HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable period of Warranty coverage set forth in the table below (“Warranty Period”). If a Product or Component Parts are found to be defective in materials or workmanship during the applicable Warranty Period, HHT will, at its option, repair the applicable Component Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. This Warranty is subject to conditions, exclusions, and limitations as described below.

Warranty Period

Warranty coverage begins at the date of installation. In the case of new home constructions, Warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product(s) by an independent, authorized HHT dealer or distributor, whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT, regardless of the installation or occupancy date.

Warranty Conditions

• Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.
• This Warranty is only valid while the applicable Product remains at the site of original installation.
  
• This Warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the applicable Product is authorized to sell applicable Product.
  
• Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.
  
• No HHT consumer should bear cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.
  

Check the Warranty Guide for more information.

• Jade Series Brochure
• Jade Series Installation Manual
  
• Jade Series Owner's Manual
  
• Warranty Guide
• Jade 32 Rev B Service Parts
• JADE32IN-B Architect Guide
• Installation Manual - GFK-160C
• Installation Manual - IntelliFire Touch IFT-ACM
• Installation Manual - IntelliFire Touch IFT-RC150
• Installation Manual - IntelliFire Touch IFT-RC400 / IFT-ACM
• User Guide - IntelliFire Touch IFT-RC150
• User Guide - Manual - IntelliFire Touch IFT-RC400
• Installation Instructions - HEAT-OUT-GAS
  
• Installation Instructions - HEAT-ZONE-GAS
  
• Installation Instructions - Passive Heat
  
• Installation Instructions - Passive Heat Trim
  
• Installation Instructions - PV-IPI-CK
  
• Installation Instructions - PVLP-SLP - Power Vent Low Profile
  
• Installation Instructions - PVV-SLP
  
• Installation Instructions - SMART-WALL-B

Order Confirmation:

You will receive a confirmation email as soon as you place your order. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

You will receive an email confirmation with tracking number within 1 business day from the time the item has been shipped. If you would not receive tracking information within 10 business days of your order, feel free to follow up with our customer service team.

Estimated Time of Arrival:

We typically deliver within 2-10 business days. Custom made products are usually delivered within 4-12 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the the contiguous United States only (the Lower 48 and D.C.). Please contact our customer service team to discuss the time and cost of shipping to Hawaii, Alaska, or the U.S. territories. We don't ship internationally, but we can ship your order to a freight forwarder of your choice.

Damages:

It is critical that you inspect the packaging of all items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make a note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". By signing a freight delivery without making any notes, you accept the product as it is and release the seller from any liability. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos of all sides of the packaged goods within 2 business days. We cannot process your claim if you fail to send images within 2 business days. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Returns:

We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for cancellations or returns after production has started. You can return all non-custom made items within 30 days of delivery, except when noted otherwise on their product page. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in perfect resellable condition. The cost of shipping the product both ways (to the customer, and back to the warehouse) and a 25% restocking fee will be deducted from the refund. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Please contact us before returning your order to discuss shipping details. All refunds will be issued to the credit card you used for your purchase within 2 days after all returned items arrived at the warehouse. If a credit card refund is not possible, we will issue a direct deposit.

We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

To request your 110% Best Price Guarantee simply e-mail us a link to the same product on our website, or on our competitors' website.

Our 110% Price Guarantee has some limitations:

• Promotions such as rebates and buy one, get one free offer are not eligible
• The item must be in stock on the competitors' website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

There may be brands excluded from that offer. Please contact us for further information.